GridBuddy. The most productive user experience in Salesforce.

The Issue is with Support

We have used GridBuddy for years and our users love it. The issue is not the package. The issue is trying to install package updates and getting a screen asking support to contact us for help with package installation. Our package is already installed. I just need the update. This is a waste of my valuable time.

Responsive Grids with Top of the Line Support

Gridbuddy is a fantastic tool. Bring related data to a record in Salesforce beyond the functionality of related lists and place that data anywhere you need it! Great features in this tool: 1) This tool allows you to add conditional formatting to data in the table, use this to highlight overdue updates or bring attention to important details that your users should not overlook by changing the font color, etc. 2) Bring in records with specific conditions based on the page that is being viewed, an example where this is helpful is displaying All Open Opportunities for a contact, or Opportunities that have not had an update in "X" amount of days. 3) The tables in Gridbuddy allow you to also have tabbed lists- this is so vital to delivering different views of data. For example on a Contact show a tab for "All Open Opportunities", another for "Opportunities that Need Updates", and another for "Opportunities worth more than $$$". It's amazing, you can show so much in a small space on the page- preventing users from needing to scroll, which is especially beneficial for Sales Reps who may need other Contact information to complete their calls. That's just a few of my favorites - but Gridbuddy has so much more to offer! I have worked with the Validity team for a long time, their support has been excellent in all of the challenges that came up in my org (due to our unusual structure and deployment process). They have been so responsive to my calls and emails, and have been great in troubleshooting to find the cause of anything that went amiss. I'd recommend them to anyone looking to bring targeted related data to the fingertips of their users. I'd also recommend looking into their new tool Gridbuddy Connect for its ability to handle larger data with speed and elegance. Thank you Validity Team for such a great tool!!

I can't imagine working without it...

Our team began using GridBuddy back in 2020. I was an instant fan and quickly began creating Grids for our team that we still use daily. The clicks that are saved when mass updating accounts is tremendous. I witnessed to other departments who began using Grids as a solution to their daily workflow too. I even jokingly referred to myself as part of the GridBuddy sales team. The support provided by Validity is above and beyond. They trained, helped build Grids, and continue to be available as we need them. Even with the transition of our Customer Success Manager a few years ago, the support has been and still is consistent.

Integral in how we work with Speed

Grids is key in how we operate as a sales organization. At this point, after many years of use, it is embedded into day to day business process and continues to provide value as a tool to solve new problems. The support of the Gridbuddy team has been top notch and definitely sets them apart from other vendors we work with. Highest of recommendations!

Horrible Support.

Grids worked great. But then the software stopped letting us log in. Support unable to solve the issue. We are three weeks of being down and now having to try another software. Major interruption to business.

Very useful , Great Costumer Service

Very useful , Great Costumer Service

No One followed up my question

The product looked like it can do what we want but we want to write some code to create multiple records by default. I asked whether custom buttons built in SF could be deployed in the grid but no one answered the question after nearly 4weeks. Also sad to see there is 10user minimum license requirement - is that true ? thats a deal killer in my book.

Would have loved to use the product, but....

We've used the product and come to love it a prior company. Having just launched our current company we only have two seats. There is a 10 person min requirement, which costs exceed the total cost of SFDC.

New Owners Changed Terms

Great tool but the Validity acquired Appbuddy and the contract terms have changed. Be aware, a previous contract will not be honored.

Excellent to use for reporting with multiple releations and inline editing

Excellent to use for reporting with multiple releations and inline editing