Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
Glance Cobrowse
Cobrowse, screen share, video+ for websites, portals, and mobile apps
- Industries
- Financial ServicesHealthcare & Life SciencesHigh Tech
- Business Need
- SalesCustomer ServiceCollaboration
- Requires
- Service Cloud
- Compatible With
- Sales CloudExperience CloudFinancial Services Cloud
Glance empowers customer-facing teams with in-the-moment collaboration inside Salesforce. Instantly launch cobrowsing, screen sharing, video, and more to guide customers, resolve issues faster, and drive better business outcomes—seamlessly and securely.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Service Cloud
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Sales CloudExperience CloudFinancial Services Cloud
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedForce.comDeveloper
App Details
- Version
- Glance/Glance 3.36 3.36.0
- Listed On
- 12/06/2010
- Latest Release
- 09/04/2024
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Person AccountsSupports Salesforce orgs that use Person Accounts.Community BuilderReady to use in the Salesforce Community Builder.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Accessible SolutionThis company indicates that their solution meets certain accessibility standards. To learn more, review the Accessibility Conformance Report provided by the company. We don't independently audit a solution's accessibility.
View Report - No LimitsLightning ReadyPerson AccountsCommunity BuilderManaged PackageLightning App BuilderAccessible Solution
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 14Custom Tabs: 5Custom Apps: 2
- Lightning Components
- Global: 1App Builder: 0Community Builder: 1
- Languages
- EnglishFrenchGermanItalianPortugueseSpanish
Security
Additional Details
A top five bank in the U.S. assists an estimated 1 in 4 customers in completing various online transactions, such as opening accounts, depositing checks, applying for loans, and more, across multiple domains on both desktops and mobile devices. A top wealth management company advises over 50 million individuals with financial planning, advice, and educational resources, guiding them during mobile app and website interactions on how to make their goals a reality. A top health insurance provider with 2.5 million members enables direct employees and third-party approved brokers to guide the shopping experience and enrollment process for individuals new to Medicare. A leading financial services software provider offers live CPAs on demand from within their tax preparation and bookkeeping software, resulting in a $1B+ product services offering. A leading restaurant point-of-sale solution provider delivers remote onboarding, training, device troubleshooting, and support, resulting in faster time to value, lower support expenses, and 20% higher CSAT ratings.
Need help?
Glance
Wakefield, MA USA
Customer Service: dupport@glance.cx https://help.glance.cx/contact/ Support hours: Monday thru Friday, 9:00AM to 5:00PM (US-EST).