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Get Satisfaction Connector for Salesforce
Turbocharge Your CRM with an Online Community
Overview
Quickly and easily integrate a Get Satisfaction customer community with your Salesforce Service Cloud installation to offer the kind of modern customer support experience that today’s customers expect.
See How Get Satisfaction Connector for Salesforce Works
Accelerate support resolutions while decreasing support tickets
Enhance your knowledgebase and customer understanding with user-generated content
Extend community beyond support to marketing and product innovation
Core Features: o Outcome-oriented design so customers always know the status of their issues o Industry-leading management tools for highly effective moderation, curation and management o Ability to embed community where ever the customer is—from a web site to Facebook to within an actual product o Highly secure approach to SEO (via CNAME + SSL), which increases searching engine rankings for your domain o Superior federated search so community knowledge surfaces wherever it’s needed o Seamless single-sign on capabilities so community is a natural part of the overall customer experience
Categories
- Business Needs
- Customer Service
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpManaged PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsManaged Package