PhoneTools – TPS and CTPS compliance screening

Technical Support and Customer Service is wonderful

Our company has been using PhoneTools since 2021 to screen phone numbers. I thought it was finally time to leave a review, as we have always received wonderful service. Everyone in the company is so knowledgeable, helpful and lovely to work with.

A must have tool to ensure TPS/CTPS Compliance

If you're only making a small number of calls into the EU this is a must have tool to ensure compliance. Great support and was quick to rectify an issue within our Salesforce setup.

Great Customer Support!

I came into an org as the Senior Salesforce Admin where this tool was already turned on but not fully configured to meet our business requirements. I reached out to ProvenWorks for help, and they have been quick to respond and get us moving in the right direction again. Clear, simple guidance delivered by friendly people that know their stuff! Thank you :)

Great Tool!

Easy to install and use!

Very efficient and useful

A very smooth process to get this installed from first call to opening our account. Gabriele was extremely helpful in guiding us through the process, and this works perfectly for our business!

A Brilliant Product with Brilliant Customer Service

I'd really recommend Proven Works for any business wanted to safely call prospects. It's really easy to install and set up, it takes all the work away from our increasingly busy Sales Execs, and whenever we have a question or need any support, we have Beth on hand with exceptional skills and experience to help us achieve our goals.

Excellent Product and Support, highly recommend!

We have used this product for several months and it works great! The product was easy to setup. The product has manual screening, real-time update and insert screening, along with a nightly screening feature, that ensure our records are screened against the TPS and CTPS lists. Beth Clements has done an amazing job with her support and communication, I can't ask for a better support! Thank you Beth! The product support team has also been very responsive and helpful, thank you also! Also, I really like the product!

Good user-friendly integrated TPS and CTPS checks

The system enables daily automated checks across all of our important data, with a customisable way to only check the records we want to include, saving costs on checking legacy data where it's not needed. Our team can manually screen numbers as they add contacts and update data and a clear colour coded system visually indicates whether a contact is safe to contact. Beth has been proactive throughout and continues to be following our set up and their technical support team assisted swiftly to get everything implemented.

Great and exactly what we needed

Highly recommend this app for any org that needs a TPS checker. It's very straightforward to install and configure the package to your orgs requirements. Our users now have automated TPS checking for their Lead, saving valuable time and effort!

It delivers what it says

Which is TPS and CTPS compliance seamlessly into Salesforce. ProvenWorks staff are very helpful.