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PhoneTools – TPS and CTPS compliance screening

TPS & CTPS screening for Salesforce

Freemium  

Payment required to increase usage, users, or features. Discounts available for nonprofits.

Try It
Industries
Communications
High Tech
Nonprofit
Business Need
Sales
Agent Productivity
Audit & Compliance
Requires
None
Compatible With
Sales Cloud
Service Cloud
Nonprofit Solutions

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Nonprofit Solutions
Salesforce Editions
Professional
Enterprise
Unlimited
Developer

App Details

Version
PhoneTools/PT 3.5 3.5.0
Listed On
01/21/2011
Latest Release
05/27/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Person Accounts
Managed Package
Lightning App Builder
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 8
Custom Tabs: 1
Custom Apps: 1
Lightning Components
Global: 1
App Builder: 1
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
2.1.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
01/04/2021

Additional Details

The TPS is the Telephone Preference Service. It is a central register of individuals who have opted out of receiving live marketing calls. The CTPS is the Corporate TPS. It works in the same way as the TPS, but for companies and other corporate bodies (limited liability partnerships, Scottish partnerships and government bodies). You must not make unsolicited live calls to any number registered with the TPS or CTPS, unless the person has specifically consented to your calls – even if they are an existing customer. ✔ Screen against UK TPS and CTPS databases to assist with PECR compliance. ✔ Instant feedback to users in Salesforce whether the number is safe to call ✔ Turn on scheduled screening to save users time in already having the numbers screened ✔ Use our formula field to only screen numbers that require screening. ✔ Pay for just the numbers that you screen.

Need help?

ProvenWorks

Reading, Berkshire, United Kingdom

Support Phone+44 (0) 118 321 7405