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Skype Click-to-Call for Mac and PC

By VersatileCapitalist, Inc

New ***Support for Salesforce Open CTI***

Free  

Never requires payment

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Business Need
Telephony

1: Seamless click-to-dial functionality built into the Salesforce user interface as you already know it. 2: Automated call task workflow + Integrated activity history in the sidebar.

Compatibility

Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer
Additional Requirements
Must have skype installed on PC/Mac.

App Details

Version
Click-to-Call/ClickToCall1.18 1.18.0
Listed On
01/21/2011
Latest Release
03/03/2022
Supported Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Native App
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 1
Custom Tabs: 1
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.18.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
01/21/2011

Additional Details

3: Post Install Setup Instructions: Step 1: Add users to the Call Center Go to Setup, enter Call Centers in the Quick find box, then click Call Centers. Click the Edit next to the "ClickToDial" Center Adapter and then click Manage Call Center Users. Add any additional users that you want to use this app. OR Click the Plus icon (+) to the right of your current tabs. The All Tabs page appears. Click on "Click to Call" Tab | Select Manage Users| Select users from the list view | Click "Add to Call Center". Step 2: Goto Leads/Contacts/Accounts | Select a Record | Click any Phone/Mobile field to place a call. Call activity should appear in the sidebar. 4: Support and Feature Request: Please post your support questions and feature requests: https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F9300000001oYD

Need help?

VersatileCapitalist, Inc

Vancouver, BC, Canada

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