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Informatica Customer 360 for Salesforce - a native solution with proven results

Regain trust in your Salesforce data

Overview

See How Informatica Customer 360 for Salesforce - a native solution with proven results Works

  • Maximize your investment in Salesforce and regain trust in your Salesforce data and fix, merge and deduplicate millions of customer records into a global, single customer view within a single Salesforce org, or across two or more Salesforce orgs.

  • Gain a detailed view of how accounts and customers are related and manage multiple hierarchies for roll-ups, views and reporting, including by region, line of business, sales structure, D&B structure, as defined by your ERP, and more.

  • Reduce Salesforce administration headaches and maintain complete, accurate, and consistent customer data with integrated data quality, global contact data verification and validation, and 3rd party data enrichment.

Your Salesforce data is the lifeblood of your customer relationships. Since 2011, Customer 360 for Salesforce has helped companies of all sizes to: regain trust in their Salesforce data reduce resources for Salesforce administration improve opportunity identification have more valuable conversations create reports more easily If you’re just starting with Salesforce or have a mature implementation, Customer 360 for Salesforce helps to: Maintain complete, accurate, and consistent customer data Integrate data quality, global contact data verification and validation, and 3rd party data enrichment Prevent duplicate records during the contact and account creation process, and on an ongoing basis Synchronize customer data for a single, global customer view across multiple Salesforce orgs Overcome the limits of a single account hierarchy and manage multidimensional hierarchies to reveal unseen, nested opportunities Create a global single customer record by synchronizing and / or consolidating customer data from multiple Salesforce orgs and other systems, such as billing, shipping, marketing, and other cloud or on-premise applications

Categories

Business Needs
Data Cleansing
Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Native App
No Limits
Lightning Ready
Person Accounts
Managed Package