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Chatter Blacklist

By Salesforce Labs

Keyword filtering in Chatter posts & comments to support social compliance

Free  

Never requires payment

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Business Need
Chat & Web Conferencing
Requires
Sales Cloud

Chatter Blacklist provides the ability to create a 'blacklist' of words, phrases, or custom expressions (eg: SSN) which are prohibited on Chatter posts & comments. Words may prevent a post, be substituted, and even recorded for audit purposes

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Additional Requirements
Requires Chatter to be enabled.

App Details

Version
Chatter Blacklist/ChatterBlackList 2.5.0
Listed On
03/24/2011
Latest Release
09/27/2023
Supported Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Editable Code
This product is installed as an unmanaged package in your Salesforce org and its code is available to view and modify.
Lightning Ready
Editable Code
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 5
Custom Tabs: 5
Custom Apps: 1
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
2.5.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
09/29/2023

Additional Details

Chatter Blacklist allows organizations to add a series of words, phrases, or custom expressions to a blacklist---a list of words which are disallowed by company policies or compliance rules. Such words may include swear words, racist statements, sexist remarks, "Just installed Chatter" messages, SSNs & more. Chatter Blacklist can also be used to prevent the "I just installed..." messages but adding the phrase "just installed chatter for" & checking "prevent post on breach", or using the new custom expression function, you can block patterns such as SSN, emails etc. Words or phrases added to the blacklist will be automatically checked whenever a user posts via Chatter with the offending words scrubbed from the post with the option of an admin being notified of the breach of conduct. In addition, posts with offending words can be prevented from being posted entirely. How do I get started? Using Chatter Blacklist is easy, simply navigate to the Blacklisted Words tab, add a word, phrase, or custom expression & save the record. Watch the tutorial video on the apps "About" tab once you install. Want to know more? Follow Quinton Wall on Twitter @quintonwall

Need help?

Salesforce Labs

San Francisco, CA, USA

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