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Chatter Blacklist
Keyword filtering in Chatter posts & comments to support social compliance
- Business Need
- Chat & Web Conferencing
- Requires
- Sales Cloud
Chatter Blacklist provides the ability to create a 'blacklist' of words, phrases, or custom expressions (eg: SSN) which are prohibited on Chatter posts & comments. Words may prevent a post, be substituted, and even recorded for audit purposes
Highlights
Enforce compliance in Chatter posts, comments and status updates
Block "just installed Chatter" messages, SSNs, and more
All compliance breaches audited
Provider Details
Salesforce Labs
San Francisco, CA, USA
Founded
1999
Salesforce Labs is a program that lets salesforce.com engineers, professional services staff & other employees share AppExchange apps they've created with the customer community. Inspired by employees' work with customers of all sizes and industries, these apps range from simple utilities to entire vertical solutions. Salesforce Labs apps are free to use, but are not official salesforce.com products, and should be considered community projects - these apps are not officially tested or documented. For help on any Salesforce Labs app please consult the Salesforce message boards - salesforce.com support is not available for these applications. Questions? Please visit https://success.salesforce.com/answers.
Pricing Details
Free
You can fully use this solution without payment.