Recent Case-Sensitivity Issue

Came about a recent issue with Chatter Blacklist that I could use some assistance on. We're using Blacklist to create terms which we then tie into Workflow Rules. We're encountering an issue where if I input "Sunny" and my workflow rule is set to trigger on "sunny"-- it won't recognize the word. However if I switch the Blacklisted word to "sunny", it will then trigger my workflow when "sunny" or "Sunny" is used. This just started recently as we've not had issues prior with this. Can you advise on if a change has been made?

Apex errors

This was a good app, especially if used as an Auto Replace to provide shortcuts to typing. But in the Summer 15 release it threw Apex errors in many places of Salesforce. Had to uninstall. There is a post on the Salesforce Success site on how to fix the code, but I believe it is Salesforce's responsibility to fix their app, even if free. So I uninstalled it.

TODO items in install

Just installed this into a sandbox to review and noticed there is a TODO custom object and tab included in the install, and I'm not sure why they are part of the install. I'm assuming it was included as part of the install package by mistake.

issue with blacklist audit for chatter free user.

whats happening in my org is that when a normal salesforce license user enters blacklist word in line feed and posts it, then a blacklist audit object is created against that user which in turn triggers email notification. But when a chatter free user posts a blacklist word, that word gets replaced by "***" but doesnt create blacklist audit due to which email is not triggered. Anybody faced this issue earlier ?

This app is hoirrible

1. There is zero support 2. It throws errors that no one knows what they are a. Can not share files with groups b. Must have a full description when posting a link to chatter c. Bombs our Echosign process - no clue why Since no support and can not get anything fixed, we have to uninstall this app and go find an app that works.

Getting Exception in trigger BlacklistWordFilterOnUserStatus

Hi, We running version 2.3. Getting an exception in BlacklistWordFilterOnUserStatus which is before update trigger on User object. The exception message says: " Apex script unhandled trigger exception by user/organization: Source organization: (null) BlacklistWordFilterOnUserStatus: execution of BeforeUpdate caused by: line 18, column 7: Dependent class is invalid and needs recompilation: BlacklistFilterDelegate: line 144, column 24: Invalid field CurrentStatus for SObject User." When tried to debug this, found that, code is referring to a User field 'CurrentStatus' in 'filterBodyForUserStatus' method of class 'BlacklistFilterDelegate'. As per the documentation this field is deprecated in API version 25.0. Is there any solution for this issue? Thank You!!

We are getting same issue so much that we are looking for new solution. Quinton Walls said he did not know what the error is either and he wore r the software!!

Is this exception fixed now? Any other errors?

Hi, Did you get a response for this issue, I am getting a similar error - BlacklistWordFilterOnPost: execution of BeforeInsert. How did you resolve your error ? Any suggestions ? Thanks!

Exception when adding a Link or File with a blank chatter post

Hi Quinton, I am running version 2.3 (just installed into sandbox) and I get an exception when trying to add a link or a file and leaving the chatter post itself empty. Behaviour without your App is the link or file is posted successfully with an empty chatter post. Exception is from your trigger: Apex trigger BlacklistWordFilterOnPost caused an unexpected exception, contact your administrator: BlacklistWordFilterOnPost: execution of BeforeInsert caused by: System.NullPointerException: Script-thrown exception: (system Code) Please advise. Thank you. David.

Any update on this error ? We are getting the same

Can you still get an audit report if you choose to "Prevent Post on Breach"

I am testing this in our sandbox and I would rather just block the post from happening on the blacklisted words however I am finding that I am only getting an audit if I uncheck that box and allow the post with the ****. Am I missing something? Thanks, Lori

Unfortunately the @mention issue cant be fixed with the current incarnation of blacklist. This requires a platform update to expose a particular field. Last time I spoke to PMs it wasn't on their roadmap due to other priorities.

Hi Steve, no response as yet. We have managed to fix the issue with uploading photo's. I believe that you will not be able to get any audit report if you choose to prevent the post on breach, easier to let the breach post and ****** the offending word. The @ mentions are a concern though as it is used extensively by our chatter users.

Lori or Alan, have either of you received feedback on this request? I'm getting ready to load and test in the sandbox as well. I'd like to see if it works on that end. Thank you.

Hi Lori, did you ever get any feedback on your post. I am testing this in a sandbox and am getting the same results.

Multiple issues

We are facing two issues with this app: 1) Photo uploads from the Chatter mobile app are throwing an error: "BlacklistWordFilterOnPost: execution of BeforeInsert..." (the error message gets truncated). Nothing appears in the Blacklist audit that corresponds to the attempted photo post. 2) Uploaded files through the web interface are not scanned for blacklisted words. Are there fixes available for these two issues?

same problem here... we cannot upload file on chatter: BlacklistWordFilterOnPost: execution of BeforeInsert caused by: System.NullPointerException: Script-thrown exception Class.System.Pattern.matcher: line 30, column 1 Class.BlacklistFilterDelegate.filterBodyForFeedItems: line 88, column 1 Class.BlacklistFilterDelegate.filterFeedItems: line 43, column 1 Trigger.BlacklistWordFilterOnPost: line 7, column 1 any improvement planed ?

Any update on this error ? We are getting the same

This was an issue in older versions of blacklist which I fixed about 6-8 months ago. Please make sure that you have the latest version

Have you gotten feedback on your case? We are considering this app but would love to understand any potential road block with photo uploads.

We have the same issue with photo uploads. Have you found a resolution? I have a case open with support.

Having issues with @mentions

our org has this application installed and we are having issues with @mentions. when a blacklisted word is used in post that contains @mentions to a user, the @mention user name is greyed out rather than hyperlinking it to the user profile?? can this be fixed.

Quinton, thanks for the prompt response (pls ignore my tweet) however I am not sure this is really the issue we have. We can't get @mention to work AT ALL. Can you confirm that the only time the @mention doesn't work due to the limitation above, is when the post contains a blacklisted word? In other words, @mentions should work fine as long as someone doesn't post a blacklisted word, correct?

Unfortunately it is a limitation on the message segments that are (or are not, in this case) exposed to apex. Basically I can only return a text representation of the post. This will mean things like @mentions will be stripped out :(

Any feedback on this? If this "breaks" mentions, that's a deal breaker.

Here is an example of what is happening on our ORG with Blacklist and @ mentions. @MICHAEL RAMBUS@Micha atmention in a post

This same thing happened to our org too after Winter '14 was released. We had to shut the app off. It was also blocking out of office replies. Would be great if this could be fixed!

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