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Elevate Your Agents with AgentExchange Solutions

Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

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Genesys Cloud CTI for Contact Centers

Cloud CTI adapter for contact centers

Compatibility

Salesforce Editions: Professional
Enterprise
Unlimited
Developer

Supported Languages: English

Additional Requirements

Microsoft XP, Windows 7 enterprise Internet Explorer v7.0, v8.0 Mozilla Firefox Version 3.6.x Genesys CTI adapter for Salesforce.com 10 digit phone system (Most of the international phone numbers supported)