ProQuest Consulting - ProQuest Consulting - AppExchange
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ProQuest Consulting
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 261
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 44
  • Year this company was founded Founded 2007
ProQuest Consulting
ProQuest Consulting is Australia's most experienced partner in Field Service
ProQuest Consulting | Salesforce Consulting Partner in Australia
1 of 2 : ProQuest Consulting is Australia's most experienced partner in Field Service
Unleash the Full Power of Salesforce with the Right Partner

With 13+ years of experience and 200+ certifications, ProQuest specialises in Field Service, Customer Service, Sales Optimisation, and AI- the areas that drive real business impact.

Contact us now:
02 8081 0210
info@proquestit.com
www.proquestit.com

Highlights

  • Your End-to-End Salesforce Partner – From strategy and consulting to implementation, integration, and managed services, we’re with you at every step.
  • Experts in Field Service, Customer Experience & AI – As a Salesforce Summit Partner, we've delivered hundreds of projects to scale operations, optimise sales, and enhance service. First in ANZ to sign an Agentforce deal, with 7 AI agents live by Jan 2025.
  • Faster Time to Value – Our agile delivery model ensures quick deployment, measurable ROI, and lasting success, reflected in our 4.93/5 CSAT from 350+ surveyed projects.


Description

At ProQuest Consulting, we help businesses unlock the full potential of Salesforce by aligning it with their strategy, integrating it seamlessly, and optimising it for long-term success. Whether you're scaling operations, enhancing sales, or improving customer experiences, we deliver high-impact solutions through innovation, AI-driven automation, and expert execution. Whether you're new to Salesforce or looking to maximise its potential, we take a business-first approach to ensure technology works for you—driving measurable results with clarity and agility.

ProQuest is a Decision Inc. Company (a leading Global Technology Services consultancy), meaning our Salesforce expertise is backed by world-class AI, data, analytics, and automation capabilities, ensuring businesses have the insights and technology to drive sustained growth and competitive advantage.

Multi-Cloud Salesforce Solutions
We design and deliver multi-cloud solutions tailored to your business needs:
Service Cloud, Voice & Field Service
Sales Cloud, CPQ & Marketing
Salesforce Maps
Experience Cloud
MuleSoft
CRM Analytics & Tableau
AI & Agentforce
Industry Solutions: E&U, Fins, RCG, Public Sector, and Healthcare

Geographic Focus

United States
Ohio Texas

Languages

English, French, Japanese, Spanish

About ProQuest Consulting ProQuest Consulting, awarded a 4.97/5 star rating, we are focussed on transforming Australian businesses through the adoption of the Salesforce platform. With a local presence in Sydney, Melbourne and Brisbane, we employ talented and passionate people who get a real kick out of delivering transformational outcomes to businesses that want results from their IT investments. We’ve delivered over 450 Salesforce engagements to Australian organisations of varying sizes across a range of vertical industries. Our team have extensive project experience in Sales Cloud, Service Cloud, Field Service and Complex Systems Integrations. We understand the importance of taking a consultative approach to meeting client needs, including customising solutions, facilitating change management and providing ongoing support for long term benefit. Our technical focus is on designing, deploying, training and supporting all Salesforce.com solutions using appropriate frameworks and light touch governance.
We can help you get results and a Return on Investment, contact us today and let us know how we can help you (02) 8081 0210

Headquarters
Sydney, NSW, Australia
Phone
+61 2 8081 0210