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ProQuest Consulting
Unleash the Full Power of Salesforce with the Right Partner
- Industry Competencies
- Healthcare and Life SciencesHigh TechRetail
- Product Competencies
- AgentforceAgentforce MarketingAgentforce SalesAgentforce ServiceData 360Platform
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 32
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 168
With 13+ years of experience and 200+ certifications, ProQuest specialises in Field Service, Customer Service, Sales Optimisation, and AI- the areas that drive real business impact. Contact us now: 02 8081 0210 info@proquestit.com www.proquestit.com
Description
At ProQuest Consulting, we help businesses unlock the full potential of Salesforce by aligning it with their strategy, integrating it seamlessly, and optimising it for long-term success. Whether you're scaling operations, enhancing sales, or improving customer experiences, we deliver high-impact solutions through innovation, AI-driven automation, and expert execution. Whether you're new to Salesforce or looking to maximise its potential, we take a business-first approach to ensure technology works for you—driving measurable results with clarity and agility. ProQuest is a Decision Inc. Company (a leading Global Technology Services consultancy), meaning our Salesforce expertise is backed by world-class AI, data, analytics, and automation capabilities, ensuring businesses have the insights and technology to drive sustained growth and competitive advantage. Multi-Cloud Salesforce Solutions We design and deliver multi-cloud solutions tailored to your business needs: Service Cloud, Voice & Field Service Sales Cloud, CPQ & Marketing Salesforce Maps Experience Cloud MuleSoft CRM Analytics & Tableau AI & Agentforce Industry Solutions: E&U, Fins, RCG, Public Sector, and Healthcare
Highlights
Your End-to-End Salesforce Partner – From strategy and consulting to implementation, integration, and managed services, we’re with you at every step.
Experts in Field Service, Customer Experience & AI – As a Salesforce Summit Partner, we've delivered hundreds of projects to scale operations, optimise sales, and enhance service. First in ANZ to sign an Agentforce deal, with 7 AI agents live by Jan 2025.
Faster Time to Value – Our agile delivery model ensures quick deployment, measurable ROI, and lasting success, reflected in our 4.93/5 CSAT from 350+ surveyed projects.
ProQuest Consulting's Achievements
Provider Details
ProQuest Consulting, awarded a 4.97/5 star rating, we are focussed on transforming Australian businesses through the adoption of the Salesforce platform. With a local presence in Sydney, Melbourne and Brisbane, we employ talented and passionate people who get a real kick out of delivering transformational outcomes to businesses that want results from their IT investments. We’ve delivered over 450 Salesforce engagements to Australian organisations of varying sizes across a range of vertical industries. Our team have extensive project experience in Sales Cloud, Service Cloud, Field Service and Complex Systems Integrations. We understand the importance of taking a consultative approach to meeting client needs, including customising solutions, facilitating change management and providing ongoing support for long term benefit. Our technical focus is on designing, deploying, training and supporting all Salesforce.com solutions using appropriate frameworks and light touch governance. We can help you get results and a Return on Investment, contact us today and let us know how we can help you (02) 8081 0210
Geographic Focus
United States • Australia • India • Vietnam
Languages
English • French • Japanese • Spanish