CTI Data Connector for Salesforce - any PBX | MS-Teams | Amazon Connect | BYOT - Mirage Computer Systems - AppExchange
Skip to NavigationSkip to Main Content
Log In Log In using your Salesforce account

CTI Data Connector for Salesforce - any PBX | MS-Teams | Amazon Connect | BYOT

By Mirage Computer Systems
CTI Data Connector for Salesforce - any PBX | MS-Teams | Amazon Connect | BYOT
Activity in Lightning created by CTI Data Connector
Inbound call - Lightning - type in phone note
Select call result
Microsoft Team - Cloud Contact Center
Amazon Connect - Cloud Contact Center
Cloud Contact Center with Amazon Connect
Live Agent Status Dashboard
Call History List
Missed calls or unsuccessful outbound calls are automatically logged
Send SMS and document it as a task
Create Follow-up task
Server based integration in a phone system (PBX)
TAPI (TSP) integration in a phone system (PBX)
Integrate using Mirage MIA Softphone (works with any VOIP PBX)
Integrate using a handset like Yealink or Snom (works with any VOIP PBX)
We're still gathering your accounts. This process takes a few moments.

$19.5 USD per user per month Volume discounts starting with 25 licenses No minimum order requirements 30 Day Free Trial with 50 users

Discounts available for nonprofits

Rating

(39)

Latest Release

10/19/2021

CATEGORIES

Telephony
Cloud PBX | CTI | Call Center | Dialer | Teams | Telephony | Omni-Channel

Integrates in Sales / Service Cloud - Lightning / Classic. Works with any PBX (on-premise/ cloud) or Microsoft Teams. ####Outgoing and incoming calls with call tracking, case creation, follow-up task and call history.

$19.5 USD per user per month Volume discounts starting with 25 licenses No minimum order requirements 30 Day Free Trial with 50 users

Discounts available for nonprofits