CTI Data Connector for Salesforce - any PBX | MS-Teams | Amazon Connect | BYOT - Mirage Computer Systems - AppExchange
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CTI Data Connector for Salesforce - any PBX | MS-Teams | Amazon Connect | BYOT

By Mirage Computer Systems
CTI Data Connector for Salesforce - any PBX | MS-Teams | Amazon Connect | BYOT
Activity in Lightning created by CTI Data Connector
Inbound call - Lightning - type in phone note
Select call result
Microsoft Team - Cloud Contact Center
Amazon Connect - Cloud Contact Center
Cloud Contact Center with Amazon Connect
Live Agent Status Dashboard
Call History List
Missed calls or unsuccessful outbound calls are automatically logged
Send SMS and document it as a task
Create Follow-up task
Server based integration in a phone system (PBX)
TAPI (TSP) integration in a phone system (PBX)
Integrate using Mirage MIA Softphone (works with any VOIP PBX)
Integrate using a handset like Yealink or Snom (works with any VOIP PBX)
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€25 EUR per user per month Volume discounts starting with 26 licenses Additional discounts for 2 and 3 years contract No minimum order requirements Free Trial

Discounts available for nonprofits

Rating

(44)

Latest Release

5/9/2022

CATEGORIES

Telephony
Cloud PBX | CTI | Call Center | Dialer | Teams | Telephony | Omni-Channel

Integrates in Sales / Service Cloud - Lightning / Classic. Works with any PBX (on-premise/ cloud) or Microsoft Teams. ####Outgoing and incoming calls with call tracking, case creation, follow-up task and call history.

€25 EUR per user per month Volume discounts starting with 26 licenses Additional discounts for 2 and 3 years contract No minimum order requirements Free Trial

Discounts available for nonprofits