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CTI Data Connector for Salesforce - any PBX and Skype for Business by Mirage

By Mirage Computer Systems
CTI Data Connector for Salesforce - any PBX and Skype for Business by Mirage
Activity in Lightning created by CTI Data Connector
Inbound call - Lightning - type in phone note
Select call result
Call History List
Missed calls or unsuccessful outbound calls are automatically logged
Create Follow-up task
Log Presence State information like available for calls, break, Do not Disturb
Server based integration in a phone system (PBX)
TAPI (TSP) integration in a phone system (PBX)
Integrate using a handset like Yealink or Snom (works with any VOIP PBX)
Integrate using a Softphone (works with any VOIP PBX)
Skype for Business integration

$19.5 USD per user per month Volume discounts starting with 25 licenses No minimum order requirements 30 Day Free Trial with 50 users

Discounts available for nonprofits

Rating

(16)

Listed On

8/11/2011

Latest Release

4/11/2019

CATEGORIES

Telephony
PBX | CTI | call center | Dialer | Skype | Telephony | Omni-Channel

Integrates in Sales / Service Cloud and Lightning. Works with any PBX (on-premise/ cloud) or Skype for Business (Lync). Pure Browser app based on Open CTI.####Outgoing and incoming calls with call tracking, case creation, follow-up task and call history.

$19.5 USD per user per month Volume discounts starting with 25 licenses No minimum order requirements 30 Day Free Trial with 50 users

Discounts available for nonprofits