CapStorm: Backup, Data Recovery & Metadata Control + Snowflake Sync +AI Insights

Great Data Migration Tool for Knowledge Articles with Exceptional Support and a Professional Team

Data migration projects often come with significant challenges, particularly when it comes to managing data synchronization and maintaining data relationships. Migrating Knowledge Articles introduces an additional layer of complexity due to Knowledge versioning and the specialized Knowledge API. The Knowledge data model automatically creates a new version each time an article is updated, making version control during migration a complex task - requiring accurate synchronization of draft, published, and archived versions—to ensure data integrity and consistency. Another major challenge lies in working with the Knowledge API, which behaves differently from standard data APIs. It supports the full article lifecycle but comes with constraints such as allowing only one draft and one published version at a time. In addition, images embedded in Knowledge Articles must be properly referenced or linked via URLs, adding another layer of complexity to the migration process. For our Data Migration Project with a major Healthcare provider, CapStorm was selected as our migration solution to securely and accurately transfer Knowledge Articles and related data. CapStorm provided a seamless, reliable, and efficient approach that addressed all the challenges we identified. When issues arose, the CapStorm team’s support was outstanding—prompt, knowledgeable, and truly customer-focused. From GTM and Sales to Customer Success, Solution Engineering, and Project Management, every team member demonstrated professionalism and dedication to ensuring our project’s success. The migration was executed smoothly and without issues, resulting in a successful transition to the new SF environment. If you’re looking for a robust, efficient, and user-friendly solution for complex data migrations—especially involving Knowledge—I highly recommend CapStorm and their exceptional team.

Easy to install, deploy, excellent support team and Provides ability to query to the data using SQL

Best thing about Capstorm is the support team. They are always ready to hop on a call and assist with any issue even with periodic testing. You also get to query data using SQL query which gives a lot of flexibility.

AMAZING!!

It's like an insurance policy that covers you when you really need it. We've had Capstorm for a period of time, and we didn't have a need for it - until a user accidentally mass deleted many account records without realizing it. Our issue was that we didn't know about the missing records until the standard Salesforce recycling bin had emptied them. The records were gone, along with all of their relationships. CapStorm came to save the day. We were very nervous and reached out to have a call, and their very knowledgeable team got on the phone with us in a very short period of time. They helped us identify the issues, find the missing records, and restore them. I can't say enough about their product and their amazing staff. Great product!

Replicating Data from Salesforce to SQL Server

For many years we've utilized CopyStorm for replicating data from our Salesforce production environment to our SQL server and it has worked perfectly. Kudos to our customer experience manager at Capstorm, who has also been a huge help as well. I'd recommend this solution to anyone who has a need for this application as well as simply backing up a Salesforce instance.

Great App for Replicating Salesforce Data to MS SQL Server

We have been using CopyStorm to replicate our data from Salesforce to MS SQL Server for a number of years now. It has been working well and any issues we have had have been promptly investigated and resolved.

On-Premise Backup Solution

CopyStorm has been an outstanding backup solution for our needs. When we were searching for the best option, CopyStorm stood out as the perfect fit. Their support team is responsive and knowledgeable. Since all our servers are on-premise, we use MSSQL for our backup tables, and for a time, we also leveraged it to load daily data from other upstream systems. Its versatility has been a major asset for our operations. Any issue we've encountered has been resolved quickly and efficiently. I highly recommend CopyStorm for anyone looking for a reliable and well-supported backup solution!

Very comprehensive tool plus very motivated and helpful team behind

When looking for a backup solution for salesforce we investigated the usual big players on the market, but luckily also added Capstorm as a much less expensive and less well know alternative. Now after the rollout I am more than happy that we decided for this solution. The tool itself is very feature rich and (more important) also very robust. The developers have many, many years of experience pulling vast amounts of data from salesforce and implemented all required tweaks and tricks to work around platform limitations. It is possible to define a very fine grained backup strategy and since the go live it just works without any intervention needed. Also revovery tests went much smoother than we expected, especially with large and complex data model with many dependencies. But even better than the tool itself is the team behind. We did not just get our license and a link to the documentation, but we went through a complete onboarding journey where all bits where explained and all questions answered. The team stayed with us until everything worked as expected and really made sure we are confident using the tool. So this gives us the confidence that our data is now really protected, as there is a team behind it that will help us also if a restore should not work as planned.

Data Migration Game Changer with Exceptional Support!

Anyone who has tackled Data Migration knows the headache it brings, especially with relational databases. Managing data synchronization, maintaining relationships, dealing with multiple retries for rejected records before moving on to the next object, and the need to continuously rinse and repeat (purge and reinsert) can feel overwhelming. Add to that the frustration of working off Excel files that become stale the moment they're exported—it’s a daunting process. Enter CopyStorm, the game changer. We faced the challenge of migrating a subset of data for an entire business unit from one Salesforce org to another. Thanks to CopyStorm, we accomplished this monumental task in a matter of days! (Yes, DAYS.) The tool did all the heavy lifting, freeing up our team to focus on validating the data and performing analysis. It was seamless to conduct dress rehearsals of the migration, purge and retest after adjustments, and quickly iterate as needed. Beyond the product itself, the team at Capstorm is second to none. They rolled up their sleeves and worked shoulder-to-shoulder with us, ensuring we were empowered to use the tool effectively and expedite our timeline. Their kindness, expertise, and true partnership in helping us achieve our goals were invaluable. If you’re looking for a robust, efficient, and user-friendly solution for data migration, I cannot recommend CopyStorm and the Capstorm team highly enough. They made an otherwise painful process straightforward and, dare I say, enjoyable.

Amazing Company and Product

One of our most important tools in our tech stack. We use CopyStorm to replicate our Salesforce data to our data warehouse. The data that gets replicated is crucial for our everyday operations throughout the campus. Their support team goes above and beyond to resolve any issues that we have. Looking forward to taking advantage of more of their tools in the near future.

Great and easy to use, super service, what else do you need...

We use Copystorm since we introduced Salesforce in 2016 in our company and I would highly recommend to anyone looking for a reliable and easy-to-use software solution for data backup for Salesforce also in large enterprises with huge data volumes. For sure, there might be other tools on the market....but what really sets this backup tool apart from others is the level of support that comes with it. The team behind this product is incredibly helpful and always willing to go the extra mile to ensure that their customers are satisfied. Great tool, great support, great people!