Learnsmarter Core

Smooth and reliable!

As a test lead, I’ve had the chance to thoroughly validate the SCORM file experience within Learnsmarter, and I’m genuinely impressed with how smooth and reliable the process is. From the moment I started testing, the upload and launch flows were intuitive and consistent. SCORM packages load correctly, launch cleanly, and behave predictably across multiple browsers and devices—always a big win from a QA standpoint! Tracking is accurate, and I was able to verify that completion statuses, scores, and progress updates are captured and displayed exactly as expected within Salesforce reports. Overall, as someone who focuses on quality, I’m very happy with how well SCORM is supported in Learnsmarter / Salesforce. It’s reliable, user-friendly, and makes both testing and end‑user training experiences much smoother. A great integration to work with!

Reliable and great support!

We use the Learnsmarter tool to manage and sell our trainings internationally via our website. From the outset both Sean and Tasha guided and assisted us with the implementation and were, and still are, always ready to support. Whenever we have a question or a query arises, they are always quick to investigate and answer, offering competent and friendly support. Thank you!

Excellent Tool!

We set out on using this tool probably about 2 years ago. Throughout our entire onboarding experience, both Tasha and Sean have been nothing but helpful and immediate in their responses. LearnSmarter has helped us keep all information in one place. Sean visited our office here in California a few months ago and showed us even more capabilities the tool has by syncing information from Salesforce to LearnSmarter. We're hoping to streamline our process and utilize this tool to the fullest and we couldn't have done that without their support. Tasha has been so patient with me and always willing to answer my questions even if I've asked it many times before. The team has been such a pleasure to work with!

Fantastic product - simple to use

From a training facilitator's perspective Learnsmarter offers so much more than its predecessor TMP. We run courses at multiple UK locations for thousands of delegates each year and this system allows quick and easy access to training records, course registers, payment details and customized reports - course completion and delegate feedback are made simple and the whole thing is completely user friendly and easy to pick up. Tasha and Sean have been great to work with and only too happy to help us customize the system and also offer their own suggestions so we could get the best from it. Customer service from the Learnsmarter team has been brilliant and I can't recommend them highly enough.

Great app and team

We are a nonprofit in West Africa that runs a training center alongside our primary human rights education program. The Learnsmarter system is user-friendly and streamlines the training center registration process. The customer service has been tremendous; Sean and Tasha especially have gone above and beyond to train our team and help us navigate through any issues. I highly recommend.

Great programme and back up

The team are brilliant nothing is too much trouble. Want to single out Elise and Tascha. Sean is brill as well. Having migrated from Training Manager Pro Learnsmarter is so much better. Its a powerful tool I would highly recommend it to people looking for a LMS & CRM system

Exceptional Customer Service

The service received from Salesforce has been exceptional. I see the previous review uses this word and I wrote this before seeingthis. Whenever we have had a query or problem the team have always been there to help. I took over managing the process from my colleague half way through the project without any real involvement with the system background. Sean and Tasha have made me feel confident to progress. LearnSmarter is easy to use and has many more functions than what we were initially aware of - the future will be smarter for my team and our customers with the help of LearnSmarter.

Returning customer

Having used the learnsmarter app in a previous workplace it was a clear no-brainer to use it again. A simple system to use and train, easy to navigate and with excellent support staff who go above and beyond to get everything as you want it to be, why would we need to go anywhere else. Big thanks to Tasha and Elise for all their hard work in setting this up for us and their continued support.

Excellent Support

We integrated Learnsmarter into our training operations 12 months ago having previously used Training Manager Pro. The rollout of the system was smooth and we have now full integrated the system into our day-to-day operations. Complex issues such as data migration and reporting have been dealt with helpfully, and the support from Sean, Elise and team has been consistently excellent.

Excellent Support

We started with Training Manager Pro many years ago and when we changed over to Learnsmarter we were apprehensive at first. But as always Sean was patient and helped us get through the initial pain barrier. Now we find the system has streamlined our bookings process making it more efficient and saving time and resources. Tasha provides excellent support and with her expertise she always manages to come up with an answer to our problems, especially with our reports which are quite unique to our business. Thanks to you both for providing such excellent support.