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Angel Contact Center (Agent Monitor)
First social contact center on force.com
Overview
Angel Contact Center on Force.com for Agents lets them manage their presence in the Angel hosted call center via their Force.com instance. No software to install or manage, install it from appexchange and start using it.
See How Angel Contact Center (Agent Monitor) Works
Manage Agent Presence Inside Salesforce.com
Intutive Agent Interface
Real Time Agent Activity Tracking
Angel Contact Center on Force.com for Agents lets them manage their presence in the Angel hosted call center via their Force.com instance. No software to install or manage, install it from appexchange and start using it. Ideal for Agents who do not want to toggle between browsers to change their status and who do most of their work inside salesforce.com
Categories
- Business Needs
- Agent Productivity
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpManaged PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsManaged Package