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Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

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b+s Connects for Cisco Contact Center | omnichannel | CTI | Sales Engagement

Omni-Channel CTI integration for Cisco Contact (CCE and CCX)

Package Components

Everything in the package.

  • Code57
  • Fields155
  • Objects3
  • Pages37
  • Permission Sets2
  • Resources24
  • Tabs2

Additional Requirements

Cisco Contact Center: CCE or PCCE with Cisco Finesse 11.6 or later CCX 11.0 with Cisco Finesse or later Browsers: Google Chrome Mozilla Firefox Microsoft Edge Salesforce Classic Console and Lightning