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Public Knowledge for Mobile, Web and Facebook - version 3
PKB2, PKB3, public knowledge base 2, salesforce, knowledge
- Business Need
- Agent Productivity
Provide access to your public salesforce knowledge base via public web site, mobile or Facebook. Optimized for SEO, your knowledge base will be automatically findable via google or any other search. Please note: PKB 3 supports Salesforce Classic Only.
Compatibility
- Salesforce Editions
- EnterpriseUnlimitedDeveloper
App Details
- Version
- Public Knowledge for Mobile, Web and Facebook/July 2019 3.17.0
- Listed On
- 01/17/2012
- Latest Release
- 04/28/2023
- Supported FeaturesNative AppBuilt exclusively on the Salesforce Platform, ensuring reliability and performance.Editable CodeThis product is installed as an unmanaged package in your Salesforce org and its code is available to view and modify.
- Native AppEditable Code
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 4Custom Tabs: 3Custom Apps: 1
- Lightning Components
- Global: 0App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
Salesforce Knowledge helps everyone from your agents to your customers find the right answers. With this template, you're on your way to setting up a public web site where anyone can easily access your knowledge. Please note: Public Knowledgebase version 3 supports Salesforce Classic only. Get Started Fast This template contains everything you need to get up and running quickly: visualforce pages, images, style sheets, and the nuts and bolts to connect to your knowledge articles. And it's all pre-configured so you're up and running before you know it. Customize Easily Just like everything in salesforce.com, it's easy to customize this template to fit your business. Whether you want to change how knowledge articles are displayed or brand the site for your company, you've got the tools to do so. Share Knowledge with Google With our sites technology, you can expose your knowledge publicly where it can be indexed by Google, or any other search engine. You can turn every Google search into a case deflection. Plus, you've got a robust security model to make sure you only share what you want to. It supports multi-lingual knowledge base and multi data category model.
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