UPS Shipping App: Salesforce-native Shipping, Tracking, and Returns

Extremely Easy

This application was very easy to set up and get going. Straightforward and excellent support staff as well!

25% increase in the number of shipments per day.

We maintain consignment inventory for multiple customers. Prior to Zenkraft we had to invoice customers monthly for shipping cost. Zenkraft allows us to setup a process to bill the customer shipping account directly removing the monthly task of reconciling and invoicing our customers. Our average time per shipment was reduced and number of shipments per day increased by 25%. Thank you Zenkraft!

Excellent Customer Service

We had an integration done with our CRM suite to use Zenkraft. We were unable to figure out how to select a specific setting and default a label printer. Zenkraft support was able to schedule a meeting with us, get the issue sorted out, default the settings and ensure the label printed correctly. Thank you Adrian for the quick and efficient support!

Does what it says, and great service

Staff is super helpful and patient. As an inexperienced user of UPS apps the ZenKraft makes it all easy to navigate and increased my companies productivity. Great workflow and great product. Thanks!

Finally a seamless shipping solution for salesforce

Zenkraft has delivered a superior service with their UPS shipping app. Our company switched from UPS WorldShip to Zenkraft's app recently and the transition couldn't haven been easier. Zenkraft's engagement managers made training our sales and production staff a breeze. Everything is made simpler with this app whether it's creating shipments, tracking, rate calculation, or custom profiles. We cannot recommend this app enough!

Makes shipping great again !!

ZenKraft is fantastic app for keeping all your shipping activity right in SF. We have multiple processes we need to create shipments from and am able to easily create integrations to FedEx and UPS. Support is very responsive and actually helped me complete setup and trouble shoot over their website chat app. We have integrated ZenKraft with our ERP (Rootstock) for order fulfillment, multiple Salesforce customer objects for service parts delivery as well as our financial system to support inventory transfers from warehouse to warehouse.

Helpful Support

The app itself is super useful but I have always been impressed with the hands on support Zenkraft provides. I have used them at two separate companies and they are extremely responsive and will keep working with you until everything is solved. I am actually expanding the usage of the app and have no reservations since I know they will be on hand if need be. Special shout out to Adrian and Mike for always being around to help!

Excellent Product Excellent Support

I highly recommend this product for companies looking for a flexible Salesforce platform based shipping solution. Being a native product, this solution is infinity configurable and that makes it very powerful as it can adapt to your particular workflow and ERP requirements. I can't say enough about Mike G. and the support he has provided. He has helped to configure the product for our particular use case. The combination of the highly flexible solution and best-in-class support, makes this a must have. Best, Mark R.

Great App!!

This has been a great addition to our order fulfillment process. Our sales department now owns all of the shipments that is going out. We can now track packages without having to contact the mailroom. It is so great to be able to open a record and see the tracking. This app also updates the shipping status so that we can see the process right in the record without having to go to the UPS site.

Great app with great support

We have used this app for over 3 years now and we love it. It helps streamline our shipment process and enables to cut down time when working with our shipments. I also ran into an issue when trying to implement their bulk ups shipments - I contacted support and they were extremely helpful with the issue I was running into. We were able to figure out the solution and thanks to them, have it setup.