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prairieFyre Contact Center Agent Desktop Application
Contact Center Agent Desktop Application
- Business Need
- Agent Productivity
A fully featured contact center agent interface that provides a suite of productivity tools to increase agent efficiency; capabilities include: - Real time displays - Desktop phone control - Softphone - Screen pop integration
Highlights
Contact Center Management
Real Time Management, Historical Reporting and Interactive Call Control
SFDC Integration
Provider Details
prairieFyre Software Inc. is a Microsoft® Gold Certified Partner developing .NET-based telecommunications products including contact center, call accounting, and customer relationship management solutions. These products are built on Microsoft best practices for software design and Mitel and Microsoft’s portfolios of leading telephony platforms and technologies. prairieFyre brings integrity, innovative minds, and leading-edge technology to the development process and is committed to delivering dynamic Internet-based software solutions to customers. Contact Center product provider to Mitel.
Pricing Details
Products available through channel partners - please contact prairieFyre for a local distributor.