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Communications on Salesforce: CPQ, Commerce, Contract & Order Management
CloudSense for Comms - CPQ, Contracts, Orders & Subscriber Management
Starting at $85 USD/user/month
- Industries
- Communications
- Business Need
- Quotes & Orders
- Requires
- None
CloudSense covers the full commercial lifecycle, whether offering complex B2B network solutions or high-volume residential products for B2C. CloudSense enables leading CSP's to increase performance, productivity & profits, all from a single platform.
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Showing 5 of 5 Reviews
Seamless Integration Into Salesforce.com
Cloudsense is a great sales tool that seamlessly integrates into Salesforce.com and is very easy to use.
Part of your Team
The Telcoms tool is great and will give you a great head start over what is provided by SFDC, but the real value is the expert team from CloudSense that comes with it. Having deep experience in the space helped guide the users through the process, developing sound guiding principles while avoiding pitfalls. Flexible and easy to work with, they were the difference. It didn't hurt that the tool easily integrated with document generation and signing software that really improved our CPQ process, but also our contract turnaround time.
Telco Experts
Their apps are excellent, but it was the people at CloudSense that really stood out as being experts not just in the systems but also our business. Their Telecoms expertise was key to what we achieved with the tools and guiding us through the process. They knew our language and we saved considerable time and effort compared to when we have worked with other providers
Quick and easy sales
We had launched a number of new products which were a departure from our usual fixed services. Not having a single system for selling these meant that we were using paper forms and spreadsheets to capture orders and track everything, even though we use Salesforce to manage pipeline. The added complexity and admin was the biggest issue for my sales team and errors on orders have made provisioning slower. Now my team have been using the CloudSense platform for over 6 months the difference is amazing. Our effectiveness as a team has greatly improved as now we can just bundle everything into a single quote and send it to the customer in Salesforce. The internal pricing approval is perfect for us and has allowed our team to collaborate on the deals and the electronic approval of quotes with customers has meant we can track the terms we are using. With the ops team using it for provisioning we can also see where all our orders are ourselves, including if they are stuck, so we can quickly respond to customers without having to talk to others.
Excellent CPQ Tool
CloudSense provided the tools to be able to quickly bundle all of our products. I was able to quickly set-up and configure new products and the intuitive guided selling tools helped streamline our sales process.