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Communications on Salesforce: CPQ, Commerce, Contract & Order Management

CloudSense for Comms - CPQ, Contracts, Orders & Subscriber Management

Starting at $85   USD/user/month
Industries
Communications
Business Need
Quotes & Orders
Requires
None

CloudSense covers the full commercial lifecycle, whether offering complex B2B network solutions or high-volume residential products for B2C. CloudSense enables leading CSP's to increase performance, productivity & profits, all from a single platform.

  • Watch how CloudSense enabled Liberty Global to better serve customers, partners and employees.

  • O2 brings together the sales journey across their business products and channels with CloudSense.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Salesforce Editions
Enterprise
Unlimited
Force.com

App Details

Version
Configurator/R36 MR1 36.5.0
Listed On
02/07/2012
Latest Release
03/08/2023
Supported Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Native App
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 53
Custom Tabs: 10
Custom Apps: 1
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
33.7.0
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
01/23/2012

Additional Details

A SINGLE END-TO-END SOLUTION The CloudSense platform goes beyond quote-to-cash by seamlessly connecting Product Catalog, Configure, Price, Quote (CPQ), Contract Lifecycle Management (CLM), Order Management and Subscriptions - streamlining the entire customer lifecycle without leaving Salesforce. CSPs can quickly & easily bundle, cross-sell and upsell products or services to increase order values while ensuring accuracy and improved customer experience right through to delivery and ongoing lifecycle management. HIGH PERFORMANCE AND SCALABILITY Built to handle high complexity services such as MPLS to large enterprise or high-volume services such as B2C eCommerce and mobile to small businesses, CloudSense provides everything you need to sell and deliver for your customers. The CloudSense platform supports advanced features for the telecommunications industry such as frame agreements, network ordering and sophisticated in-flight change management (MACD). ✔ Communications Data Model ✔ Comprehensive rules engine for serviceability & eligibility checks ✔ SID and eTOM aligned ✔ OSS and downstream integration

Need help?

CloudSense

London, UK

The CloudSense Telecoms Platform has a range of support options to suit all Communication Service Provider (CSP) needs.

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