Communications on Salesforce: CPQ, Commerce, Contract & Order Management

CloudSense covers the full commercial lifecycle, whether offering complex B2B network solutions or high-volume residential products for B2C. CloudSense enables leading CSP's to increase performance, productivity & profits, all from a single platform.

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A SINGLE END-TO-END SOLUTION The CloudSense platform goes beyond quote-to-cash by seamlessly connecting Product Catalog, Configure, Price, Quote (CPQ), Contract Lifecycle Management (CLM), Order Management and Subscriptions - streamlining the entire customer lifecycle without leaving Salesforce. CSPs can quickly & easily bundle, cross-sell and upsell products or services to increase order values while ensuring accuracy and improved customer experience right through to delivery and ongoing lifecycle management. HIGH PERFORMANCE AND SCALABILITY Built to handle high complexity services such as MPLS to large enterprise or high-volume services such as B2C eCommerce and mobile to small businesses, CloudSense provides everything you need to sell and deliver for your customers. The CloudSense platform supports advanced features for the telecommunications industry such as frame agreements, network ordering and sophisticated in-flight change management (MACD). ✔ Communications Data Model ✔ Comprehensive rules engine for serviceability & eligibility checks ✔ SID and eTOM aligned ✔ OSS and downstream integration