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Take Ownership for Cases by Vicasso

Add a custom button to easily take ownership of Cases in just one click!

Free  

Never requires payment

Try It
Business Need
Agent Productivity
Requires
Service Cloud
Compatible With
Government Cloud

Are you tired of the inconvenient and repetitive process for taking ownership of Cases? This free widget reduces the number of clicks from 5 down to 1 by adding a custom button to the Case Page Layout.

Highlights

Take Ownership of a Case in 1 click instead of 5

Minutes to install

Seconds to use

Provider Details

Vicasso
Hamilton, NJ, United States
Social Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
Pledge 1%
Founded
1996
Website
Email
Trust Center
Phone
+1 609.570.7200

Resolve cases faster, at lower cost, on cleaner data. Vicasso builds native Agentforce Service solutions that help service and support teams run leaner as their workforce becomes part human, part AI agent. We started as a Salesforce customer in 2004, hit the same service gaps you're hitting now, and built our way out of them. That made us a Salesforce partner in 2009, and since then we've built service technology exclusively for the Salesforce Platform. It's all we do. Our solutions are counted on by service leaders, contact centers, and Salesforce-certified experts across 25+ countries and every Salesforce release. Behind them stands a team of in-house, onshore experts with the proof to back it up: an NPS of 92, 500+ 5-star reviews on the Salesforce AgentExchange, and millions in cost savings for our customers. Book a demo to see how we accelerate service for the AI era: https://www.vicasso.com/demo

Pricing Details

Free

You can fully use this solution without payment.

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