USPS (Postal Service) Shipping App : Shipping, Returns, RMAs and Tracking

Integrated Shipping

The use of the Zenkfaft Shipmate for USPS and Fedex has helped to fully integrate our workflow into our SFDC org. The apps can link to custom object address sources and orders which we have made visible to our customers via the community cloud. You can easily create email templates to send your customers tracking data directly out of Zenkraft which refreshes the tracking status every hour. I would recommend Zenkraft to any size company that wants to streamline their shipping process and increase their staff's SFDC compliance by creating more efficiencies within 1 platform.

Very helpful

Whenever we've had an issue (like any software naturally will), they were right there to walk us through the solution.

Great just like their UPS app!

We use both their UPS and USPS apps. They both work very well and make our lives a little bit easier. Once set up it is super quick to ship packages! The folks at Zenkraft are very helpful. They are quick to resolve any questions I might have. Sometimes, I have a lot of questions... Thanks for the patients. Speaking about the one star review: This person did not read the instructions. You can print on a regular printer with a PDF image or you can use a thermal printer. We have different users that use both printer types. Totally recommend.

Excellent Application

The USPS Application from Zenkraft has been absolutely amazing. It's quick to put into your environment and the staff that I've worked with have been incredibly responsive and very prompt about it. Mike Getchis has been working with us for only a few weeks but has managed to turn our process when it comes to shipping label much faster. We enjoy how it can automatically create the labels with process builder creations when certain criteria is met as well as the live updates to the tracking history of those labels. I definitely recommend this application to others.

Zenkraft Support

Zenkraft was extremely helpful in fixing a problem for me on a Sunday night/Monday morning. How rare is that?! Could not be happier with the outcome.

Great App and Great Support!

We have been using the USPS app for a while now and just recently had an issue with the labels being received. The support team was prompt, courteous and resolved our issue quickly.

Fantastic support

We have been using the Zenkraft FedEx app for a year and just implemented the USPS app. The setup was a bit complicated as we use highly customized shipping triggers, label printers, and an endicia account instead of standard usps. The level of support zenkraft provided us in order to get set up was outstanding in both quality and responsiveness. Now that we have implemented the app we can create shipping labels instantly and feed automatic tracking updates into our connected custom objects. This is a huge win for our company as we do a massive volume of shipments per day.

Do not use this app

If you are looking for a complicated label maker integration, this app is for you. If you are looking to streamline operations with your own office set up to provide efficient mailing capabilities, do not try this app. Shipmate is not integrated with normal office printers and they require many third-party apps in order to get it working (Endicia, Zenkraft, Shipmate printnodes, etc.). Very complicated setup and their support is not reliable or timely. It took more than four weeks of back and forth with their support team for them to finally tell us the app does not work with any of our mainstream printers (we have HP and Brother). We've asked for a refund for the expensive 5 licenses they require (though we only needed one) and they are not willing to give this back. Beware!

Fantastic new app!!

This app comes through exactly as promised. If you ship USPS and use salesforce, you need this app. It has streamlined our shipping and documentation process significantly, saving us time and reducing errors. No more manually entering tracking numbers, switching between salesforce and endicia, or duplication errors. We have found the app to be fully integrated with salesforce, and back end support is 5 star!

Great app and great service!

This app does everything it needs to do. It significantly cut down the time needed to ship a package and the best part is that is fully integrated within salesforce. Service has been 5 stars!