RevOps Suite: CPQ, Subscriptions, Billing, Invoicing & Renewals

Excellent Product, Excellent Support

Kinetic Growth offers hands-down the best technical support I have ever worked with in the Salesforce ecosystem. Their responsiveness, technical insight, and exceedingly helpful attitude demonstrate a commitment to excellence that is rivaled only by that of their highly customizable and stable product. As a developer constantly engaging with Encore, it has simply been a delight to partner with Kinetic Growth.

Five Stars

I second all these great reviews of Encore. It is a very easy product to use. Setup is painless and the app is flexible to handle virtually any scenario that arises when selling subscription based products. We have easier to understand metrics and better control of our business after implementing Encore. Working with the implementation and support teams has been a pleasant experience as well. They are quick to respond and very willing to go above and beyond to meet our needs. We are a small customer, but they treat us like we are important to them. Very glad we made the decision to implement Encore.

Encore solved many issues in our renewal process

Until we implemented Encore all our renewal opportunities were created by a batch upload once per quarter which was very time consuming and did not give us insight with respect to future renewals. Encore automatically creates the opportunities for us now and working with their professional service team we were able to ensure that the account managers have all the data they need at their finger tips allowing them to be more productive. The entire Encore team are simply a pleasure to work with.

Super product and business partner in Kinetic Growth - Encore

Encore resulted in massive efficiency gains in our renewals process and was a key component in driving 50% growth. In any spots where the tool out of the box didn't fit all the nuances of our business, the Kinetic Growth team partnered with us 100% every step of the way to ensure success. Thanks to Beto, Samir and Seth for all the support!

A must-have for subscription-based businesses

As a SaaS business, renewals are an essential part of our sales cycle, as are mid-term upgrades with existing customers. Unfortunately, when trying to manage our standard sales process in Salesforce, we found that the out-of-the-box functionality fell short. We researched a handful of third-party apps to help bridge the gap between what Salesforce offers and what need. Although there was one CPQ-type option that might have been acceptable (although it would have required some creative workarounds), Encore was the only app that was built specifically for subscription-based businesses. When we implemented Encore in the Spring of 2015, we found that it met about 80% of our needs. The folks at Kinetic Growth worked us to customize our implementation to meet our additional needs, and even went so far as to integrate some of our requests into future releases of Encore. We have been very pleased with the functionality of Encore and the Customer Service provided by Kinetic Growth.

Helped Automate our Membership Renewal Process

We customized Encore to automatically trigger our membership and renewal sales and have eliminated a tedious manual process. The solution has been transparent to our sales team. It doesn't look like a different application, instead it looks like a new feature of Salesforce. It has also been very useful for our team to have a place to record membership information and to know that future renewals will be automatically updated.

Encore is awesome for Subscription Renewal Management and Automatic Invoicing

We've been using Encore for over a year to track renewal opportunities and to automatically create and send invoices to our customers. The value of Encore is that we can easily mange opportunity start and end dates and keep subscription term lengths in line from renewal to renewal. It also allows us to accurately include renewals in our sales forecasts, which is a big help when we're making our financial plans. I recommend Encore to everyone who wants to manage renewals natively in Salesforce, automate invoicing, and grow recurring revenue.

Encore is a great Renewal Automation Solution

We chose Encore because it had the structure to be customized exactly the way we needed. We started our project with Encore to bring ease and efficiency to our Renewal Process for Sales organization. We achieved our goal and it has exceeded our expectation.

Encore can remove the administrative burden of renewals

Encore saves us a tremendous amount of time in the renewal process. The automation has removed a lot of our administrative work and has allowed me to focus on selling!

The perfect solution for managing subscription and regular invoicing.

After looking at a number of options, we selected Encore based on the breadth of features and the flexibility of the solution. Encore supports every situation we’ve tried on it so far. Kinetic Growth was very thoughtful in developing this solution and they have been great to work with while implementing it. I can’t imagine selling subscriptions on Salesforce without Encore and I highly recommend it to any company that uses a recurring sales model.