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Change Case Ownership Plus: Save time when re-assigning cases
Change ownership of a case in a flash!
- Business Need
- Customer ServiceAgent Productivity
- Requires
- Service Cloud
- Compatible With
- Government Cloud
With Change Case Ownership Plus, you can re-assign cases in fewer clicks!
Highlights
Salesforce Mobile App support
Support for Case Teams
Cuts clicks & saves time
Vicasso's Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community.
Provider Details
Vicasso
Hamilton, NJ, United States
Founded
1996
Website
Email
Trust Center
Phone
+1 609.570.7200Resolve cases faster, at lower cost, on cleaner data. Vicasso builds native Agentforce Service solutions that help service and support teams run leaner as their workforce becomes part human, part AI agent. We started as a Salesforce customer in 2004, hit the same service gaps you're hitting now, and built our way out of them. That made us a Salesforce partner in 2009, and since then we've built service technology exclusively for the Salesforce Platform. It's all we do. Our solutions are counted on by service leaders, contact centers, and Salesforce-certified experts across 25+ countries and every Salesforce release. Behind them stands a team of in-house, onshore experts with the proof to back it up: an NPS of 92, 500+ 5-star reviews on the Salesforce AgentExchange, and millions in cost savings for our customers. Book a demo to see how we accelerate service for the AI era: https://www.vicasso.com/demo
Pricing Details
Free
You can fully use this solution without payment.