Campaign Monitor for Salesforce | Email Marketing & Mass Email (CM4SF)

Works well!

The app works well. It's super-easy to create lists using Salesforce list views. Thank you :)

Ran some tests seemed ok, Sales on the Other hand was not.

Ran some tests in a sandbox environment seemed decent. Asked some questions regarding Merge Fields and Pricing(Found 3 different pricing schedules). Received a response from Campaign Monitor asking numerous questions. Responded to those questions, then the back and forth started regarding approved sending and never had my questions answered. beuafort 12 has answered those questions quickly. **2 separate companies and pricing here, Campaign Monitor and beaufort 12. Each has a separate pricing schedule and support. beuafort 12 support has been helpful so far. Testing so far has been good.

Fantastic Integration

Beaufort12's integration has been flawless linking together our Salesforce Org. and Campaign Monitor. In four years of using the product, we've only had to contact support once and the response time and quality was excellent. Highly recommend!

Hits the functionality and price sweet spot

There are many marketing platforms out there that advertise Salesforce integration, but they are either very expensive, or don't offer enough functionality. Beaufort12's addon hits the sweet spot to integrate Campaign Monitor with Salesforce, allowing you to easily segment and automate.

Phenomenal Customer Support

Our organization has used this app for years to sync between Campaign Monitor and Salesforce. We recently observed a few errors and reached out to Beaufort12 support for help in understanding why these errors were occurring and devising a strategy to resolve them. The support we received from Beaufort12 is the best I've experienced, bar none. The support representative invested hours investigating the issues and making recommendations of different solutions which would improve the sync behavior between the two systems, which we were then able to implement. In addition to a great product, the customer support offered by Beaufort12 is absolutely phenomenal. Thanks Beaufort12!

Great product and support

We have implemented this app for several clients and it has work extremely well with no issues. We particularly like the fast and efficient support that we receive from the Beaufort 12 team, although we seldom need to request support. We will use this again and recommend to our clients.

Great support, fast as lightning

Great product and great support. I can recommend it a lot.

Fantastic Integration and Support

We are still in the process of fully getting set up with the integration and it has been a great experience. There are a wealth of materials on Beaufort 12's website to support in set up and use, and on the occasion you can't find what you're looking for, their support is incredibly helpful and speedy. As others have noted, while working US-based hours, we still hear back within a few minutes which is not expected, but is greatly appreciated! It has made setup smooth and we look forward to continuing to use Beaufort 12's products. Thanks to Ross and the Beaufort 12 team!

Amazing Integration with Salesforce & Incredible Support

This app is a must if you are using Campaign Monitor and Salesforce. They have literally thought of everything! The app makes a continual sync between Salesforce and Campaign Monitor easy to setup and manage. You can set up rules that auto sync people when they meet certain criteria. You can also automatically remove people from lists when they meet criteria. Support is second to none. Even though they are based in the UK, they answer any questions super quick if you are in the US. Highly recommend this app, it is so worth the investment. It pays for itself within the first month of using it!

The best - both product and support

Absolutely top top service, excellent support in particular - really very clear and consistently helpful in answering any questions I had. Highly recommend,