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Archiving & Compliance for Chatter

The Chatter App for Compliance Peace of Mind.

Industries
Government
Financial Services
Business Need
Chat & Web Conferencing

Compatibility

Salesforce Editions
Enterprise
Unlimited

App Details

Version
SmarshChatterArchiving/Smarsh Archiving & Compliance For Chatter / 2.5.1 2.6.1
Listed On
10/01/2012
Latest Release
03/04/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 9
Custom Tabs: 2
Custom Apps: 1
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
2.6.1
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
12/01/2020

Additional Details

Embrace the collaborative power of Chatter and rest easy knowing you’re managing compliance obligations effectively. Smarsh enables organizations to archive and supervise Chatter files in support of compliance, e-discovery and record keeping initiatives. Developed in partnership with Salesforce, the solution is designed for companies that need to retain and regularly monitor Chatter activity and for those that need to search, review and produce data from the archive. SAFE, SECURE CHATTER ARCHIVING • Archive files of any size. • Capture an unlimited number of messages. FAST, POWERFUL SEARCH • Search universally across people, keywords and content types from a single interface. • Fully threaded conversation view allows the reviewer to ascertain the full context of the message. DESIGNED FOR SUPERVISION AND E-DISCOVERY • Easily move between messages in your review queue. • Escalate and tag content based on cases, events or topics. • Automate your policy management. • Maintain a full audit trail of all actions taken in the Archiving Platform. • Export your data in a variety of formats.

Need help?

Smarsh, Inc.*

Portland, Oregon, United States

At Smarsh Central you can get instant answers to common questions. Customers can login and contact support and create support tickets.

Support Phone1-866-762-7741