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Omnito (Formerly SUMO Scheduler) Appointment & Event Scheduling for Salesforce
Manage customer engagement directly in Salesforce
- Industries
- EducationFinancial ServicesHealthcare & Life Sciences
- Business Need
- SalesCustomer ServiceMarketing
- Requires
- None
- Compatible With
- Sales CloudRevenue CloudExperience Cloud
Omnito (formerly SUMO Scheduler) is the AI-customer engagement platform for Salesforce. If you’ve used SUMO, you’re in the right place-same trusted solution, now expanded to unify scheduling, meeting intelligence & customer engagement in one platform.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- None
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Sales CloudRevenue CloudExperience Cloud
- Salesforce Editions
- EnterpriseUnlimited
App Details
- Version
- SUMO-CEP/SUMO-CEP (v33.1) 33.1.0
- Listed On
- 01/01/2013
- Latest Release
- 07/08/2026
- Supported FeaturesNative AppBuilt exclusively on the Salesforce Platform, ensuring reliability and performance.No LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Community BuilderReady to use in the Salesforce Community Builder.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- Native AppNo LimitsLightning ReadyPerson AccountsSalesforce ShieldCommunity BuilderManaged PackageLightning App BuilderSalesforce Mobile
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 60Custom Tabs: 18Custom Apps: 4
- Lightning Components
- Global: 68App Builder: 1Community Builder: 3
- Languages
- EnglishFrenchGermanDanishItalianSpanish
Security
Additional Details
Omnito is a Salesforce-native customer engagement platform that helps organizations increase engagement, automate workflows, and reduce scheduling complexity. Built for Healthcare, Education, Financial Services, Government, High Tech, and more. Scheduling & Routing ✔ Meeting Booker — intelligent scheduling and routing ✔ Field Sales Scheduler with travel time automation ✔ Event and course scheduling with recurring sessions and reminders ✔ Smart Assignment — skill, location, round-robin, and priority routing ✔ Group and multi-attendee scheduling ✔ Buffer time, booking limits, and availability rules AI Meeting Assistants ✔ AI Notetaker — automatic capture, summaries, and action items ✔ Agentforce Meeting Booker — scheduling for any Agentforce agent ✔ Agentforce Pre-Call Planner — CRM-powered prep briefs ✔ Agentforce Follow-Up Assistant — auto-drafts follow-ups and updates records Engagement & Notifications ✔ SMS and email reminders and Chatter notifications ✔ Calendar sync with Outlook, Office 365, and Google Calendar ✔ Web conferencing with Zoom, Google Meet, Teams, and more Enterprise Ready ✔ Native across all Salesforce Clouds, Communities, and Experience Cloud
Need help?
Omnito.ai
Atlanta, GA, USA
Premium Support is available, which includes both email and phone support, backed by our SLA (Service Level Agreement) of a less than 24-hour response time. Premium SLA delivering 365 24/7 SEV-1 support available for enterprise customers.