dataloader.io, the #1 Data Loader for Salesforce

After some years using dataloader.io...I'm at the point of giving up.

dataloader.io has so many issues, it is hard to list them all down. But here are some highlights: 1) Updating a field via a lookup field which is computed results in import errors for new records (updates work) saying something in the line of "missing access rights to the field that is to be updated". The field that is to be updated has no access right problems. Dataloarder.io tries to write on a computed lookup field causing the error. 2) When a to be imported CSV file has columns that are not to be used (no mapping), dataloader.io gets confused about the number of columns in the CSV file. It imports some records, refuses others. Then when using the error file (removing the error column) and using it again for import, more records are accepted. One must repeat the procedure until all records are processed. 3) Quite frequently dataloader.io does not read all files in a linked Dropbox directory for scheduled profiles. No matter what one does, the files that are clearly in the Dropbox folder are not read by dataloader.io 4) Quite frequently the entire mapping of an import profile seems to get lost or out of sync with the same CSV file placed in the Dropbox folder. As a result the scheduled import gets stuck for as much as 24 hours in a "checking file..." loop, before the task expires. Only a complete remapping solves the issue. 5) Needless to say, with the above issues, scheduled data imports are impossible. All reported ages ago, no fix, no answer other then "we work on it". Case closed as "Solved". If I count the hours wasted implementing a reliable data import from a legacy system, I could have coded the import myself. SUPPORT IS MEDIOCRE AT BEST. So, unless you have a simple one time job, forget dataloader.io. Don't waste your time.

From Reliable to Ridiculous – Limited Row Exports Even in Paid Plans , Horrible Support

I was a loyal customer of Dataloader.io for years, and it used to be a reliable, efficient tool. However, ever since Salesforce acquired it, the experience has been nothing short of a disaster. The platform began generating errors that completely disrupted my workflow, especially for exporting large datasets (over 1m rows) . If you have more than a million rows or records to export to dropbox or box or ftp, *forget about it*. There is a known issue and limitation within Dataloader.io that will not allow you to export that many items via API to dropbox or box. You can export an excel sheet manually but you can also do that inside salesforce for free. For the past three months, my backup exports have been consistently failing and expiring. Instead of meaningful solutions, I got ridiculous suggestions from their support team, such as making sure I was logged in properly—as if that were the problem. After months of back-and-forth and wasted time, I was finally told that this is a *known issue* and limitation that has supposedly been “actively worked on.” This revelation came far too late, and the damage was already done. I had to waste hours of dealing with untrained and uneducated support who miserably lacked any technical understanding of their own product. Salesforce’s acquisition of Dataloader.io has turned it into a complete mess. Their support team is incompetent and has no grasp of the product’s issues, let alone how to fix them. What’s worse is that I continued to pay for this service during this ordeal, only to waste hours dealing with a broken tool and unhelpful customer support. Dataloader.io used to be great, but now it’s an overpriced, unreliable mess for what it does. If you rely on large data exports or need a dependable tool with real customer support, *look elsewhere*. This product is no longer worth your time, money, or frustration.

Easy to use and afordable!

Ap was easy to use/install, and worked really well for our users. Price was reasonable and customer support was very responsive and helpful!

Amazing abd easy to use

easy to access required fields on dashboard and easy to find what you want within few seconds

Great for Professional Edition with no API

One of the few data tools that can work with Professional Edition orgs that have no API access. Typically these orgs are small enough that the monthly record limitations do not cause an issue and you can use the product free. Thanks for making a free tier of this app!

The best way..

It's to good and easy.

Great tool!

This tool is fast and flexible. Very good UI.

Misleading listing

The listing states "Never requires payment" and "You can fully use this solution without payment". These statements are completely false. It's an okay product for what it does but you will quickly reach capability limits that force you to stop using it or move to a paid tier that may cost more than your regular Salesforce license.

Great data tool

Great tool to make bulk uploads to salesforce objects

Surpised to have a web version!

I was surpised that SF DataLoader has a web version, a more convenient way to simply test or verify data. It's a good start, though, user experience has to be significantly improved. nevertheless, it's doing its purpose. Massive thanks and cheers!