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Blackthorn Messaging | SMS Text Messages for Salesforce
Engage your customers via mobile text messaging with SMS and MMS
- Industries
- Horizontal ProductEducationHealthcare & Life Sciences
- Business Need
- Event ManagementAdmin & Developer ToolsChat & Web Conferencing
- Requires
- Platform Cloud
- Compatible With
- Experience CloudFinancial Services CloudHealth Cloud
It's a no-brainer! With text message open rates at a soaring 98% (compared to the 25% average for emails), Blackthorn is redefining communication with direct SMS messaging from Salesforce. Boost your engagement and keep your data all in one place.
Highlights
Send and receive text message communication from directly within Salesforce. Ensure that all of your text messages are stored and remain within your CRM where it's reportable and trackable.
New conversations are created automatically when you receive a text and the conversation status is updated in real-time as you send and receive texts. No more lost historical conversations, access transcripts quickly in the Conversation History areas.
Connect with customers as part of your sales or registration processes by using their preferred channel of communication. Simply insert automated or manual messages into your existing business processes to ensure open and clear communication.
Provider Details
Blackthorn.io, Inc.
New York, US
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Founded
2015
Website
Blackthorn Events is a Salesforce-native event management application available on the Salesforce AppExchange. It supports event registration, attendee check-in, event payments (Stripe, Authorize.net, and additional gateways), and A2P 10DLC-compliant messaging. Customers run the entire event lifecycle inside Salesforce with no middleware and no data sync. Compliance: HIPAA-eligible, SOC 2 Type 2, PCI SAQ D. Common verticals: higher education, nonprofit, healthcare, government, corporate. Questions? - Read our FAQ Document here: https://go.blackthorn.io/l/1076302/2026-07-20/9gwqn1/1076302/1784565043DuSY0zTr/Blackthorn_Events___AppExchange_Q_A.docx.pdf - Visit https://blackthorn.io/engage-with-us/ - Or, start a chat message!
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
- Pricing based upon messages sent. - Messages are allocated on a per-year basis with discounts at higher volumes. - Additional phone numbers and short codes are available at an additional cost.
100 Outbound SMS per month
$4,800 USD/site/year
Lowest Starting Price