Softsquare - Response Time Tracker

Response Time offers: • Greater insight into sales reps' daily activities by accurately tracking all lead response times • Detailed info on how long reps have their sales leads before logging the first activity • Increased sales by decreasing the time it takes reps to respond to assigned leads Response Time provides enhanced Salesforce functionality that greatly assists management. The app determines how long it takes sales reps to log activities, tasks or events after a lead assignment. Productivity improves because you can easily discern whether deals are not closing because of a slow response time or other factors. Now, instead of leads lying dormant for hours, days, weeks, or even months, management can ensure reps are actively working leads and responding quickly. The app displays response times in minutes, hours, or days on custom pre-built reports and dashboards. Research confirms that sales reps who do not quickly respond to leads are at a huge disadvantage to companies that respond first. Confirming your reps are the first to call the customer provides you with a strategic advantage over the competition, helping you close more deals and increase your bottom line!