Lansdale Group

Our recent engagement with Landsdale Group proved to be a pivotal moment in our Salesforce implementation journey for Senior Housing. Facing the imminent sunset of our RHS platform, we needed an agile and effective solution to pivot quickly without compromising operational continuity. Landsdale Group not only delivered a robust strategy but also accelerated our time to launch significantly, enabling our Senior Housing team to transition smoothly and confidently. Their expertise was invaluable—not just as external consultants, but as a true extension of our internal Salesforce team. Despite having internal Salesforce expertise, Landsdale’s deep knowledge and proactive approach consistently elevated the quality of our solution. They demonstrated an acute understanding of our business context and constraints, and crafted solutions that aligned perfectly with our organizational goals. In sum, Landsdale Group was instrumental in navigating a critical transition phase, providing both strategic guidance and tactical execution that positioned us for immediate and sustained success. Their partnership has been a key factor in turning a complex challenge into a seamless operational upgrade.

Our partnership with Lansdale exceeded every expectation. Our transition to Lansdale came at a time that we were not expecting to make a change and the time frame we had to manage the process was very short and anticipated to be stressful. I cannot express how professional, knowledgeable, courteous and smooth the project was from beginning to end. Although the change in CRM was one that was not expected, we are grateful that it happened as we have an amazing system and experienced a flawless execution. Thank you to the Lansdale team from team Broadmead.

Lansdale's assistance was critical to our team's success. They provided strong communications, on-time delivery, and superior customer service. So great to work with Doug and Alana.

We could not have been more pleased with our experience during this entire process, with our consultant, Alana. We had 10 communities convert to Salesforce. Our company has been through several database conversions with other marketing software, and this experience, by far, has been the best! Alana brought with her the best of both worlds. She totally understood the user's perspective, and the importance that the software be easy to use, as well as her technical expertise of how the software works. This was especially helpful as we were going through training, as she was able to make any necessary changes right away. Alana conducted weekly meetings during the implementation with a representative from each of our communities. She attentively listened to concerns, and addressed them with solutions that pleased everyone. She takes great pride in her work, and it shows in everything that she does. Because of her, we were able to stay on schedule and meet our goals, as she very effectively and efficiently guided us through the process. Her warm personality, professionalism, expert knowledge of the software, and dedication to the services that she provides, are just some of the qualities that make her a true gem. She is a pleasure to work with, and I would highly recommend her to anyone.

I have truly enjoyed working with the Lansdale Group. They have made this process painless and completely efficient. I would recommend them to anyone!

Lansdale has more than exceeded our expectations. They are able to adapt the CRM for our specific needs, enabling us to reach desired outcomes. Their customer service is superb: prompt with communications and creative with solutions for our specific needs. I am extremely pleased with Lansdale for our CRM needs and highly recommend them.

Working with Doug at Lansdale Group on cases for our Service Cloud implementation has been a very enjoyable experience. He has a solid understanding of the Salesforce development ecosystem and his team offers creative solutions to meet our unique business needs. They have helped us with custom lightning components, apex triggers and classes, flows, and custom object and lightning development. Their billing is accurate and competitive, and their work ethic is top notch. I look forward to continuing to work with them on projects. Larry Salesforce Architect

When we decided to replace our existing CRM with Salesforce Sales Cloud, we looked for a partner with Senior Living industry experience who could help us develop and build a Best in Class CRM solution. With Lansdale Group, we got that and much more. Starting with their Senior Living CRM Template as a foundation meant we were able to quickly begin our development phase. Throughout our build phase, Lansdale Group shared their industry knowledge in providing guidance and solutions on how to design Salesforce to best meet our needs. As we approached roll out phase, Lansdale Group collaborated with us in creating training materials and assisted in user training. Throughout the project lifespan their expertise, communication skills and time management skills played a major role in a successful user adaption of Salesforce Sales Cloud.

Our partnership with the the Lansdale Group has been instrumental in our successful implementation of Salesforce. The support we receive is excellent and our needs are always met promptly. We are so thankful to have Kim Beck and Doug Ricks working with us.

The Lansdale Group has been flexible, fast and very effective within our very dynamic development process. We've worked side-by-side through prototypes and their guidance, along with our vision, has created a tailored solution that has been incredibly well received within our organization. I would highly recommend this team to any prospective client.