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Unaric Guide (Train) - Digital Adoption Platform for Salesforce

By Unaric

Drive User Adoption - Powerful Tracking, Alerts, and In-App Training

$1,000   USD/company/month

Discounts available for nonprofits

Try It
Industries
Horizontal Product
Nonprofit
Business Need
Sales
Productivity
Analytics
Requires
Sales Cloud
Service Cloud
Platform Cloud
Experience Cloud
Compatible With
Experience Cloud

Delivers in-app alerts, tips, and walkthroughs in Salesforce - plus actionable insights into user behaviour. Drive adoption, reduce support queries, and boost productivity with contextual help tailored to user roles, pages, and actions.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Platform Cloud
Experience Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Experience Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Essentials
Additional Requirements
Supporting: Sales Cloud, Service Cloud, Experience Cloud, Industry Clouds, Government Cloud, Salesforce CPQ, Salesforce Mobile, Salesforce Platform.

App Details

Version
Unaric Guide (formerly Improved Help)/1.58 1.58.0
Listed On
10/27/2016
Latest Release
06/12/2025
Supported Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Sales Programs
Supports Sales Programs, which provides sales teams with AI-powered coaching, actionable insights, and automated program delivery. Learn More
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
Native App
No Limits
Lightning Ready
Agentforce
Multiple Currencies
Person Accounts
Salesforce Shield
Sales Programs
Community Builder
Managed Package
Lightning App Builder
Salesforce Mobile
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 23
Custom Tabs: 15
Custom Apps: 2
Lightning Components
Global: 30
App Builder: 18
Community Builder: 17
Languages
Dutch
English
Finnish
French
German
Danish
Italian
Japanese
Korean
Portuguese
Russian
Simplified Chinese
Spanish
Swedish
Thai
Traditional Chinese

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.48.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
06/03/2021

Additional Details

THE DIGITAL ADOPTION PLATFORM FOR SALESFORCE – TRACK | ALERT| TRAIN Make Salesforce intuitive and easier to use with in-app guidance, prompts, and walkthroughs. Deliver clear, context-aware support to help users navigate processes, adopt new features, and stay productive. Reduce training time, onboard users faster, and boost adoption across teams and business units. Improve data quality, minimise support tickets, and maximise your Salesforce ROI. Start by installing Unaric User Analytics to see how users engage with Salesforce. Then layer on in-app help, alerts, and walkthroughs to guide users in real time. - Create in-app guidance and surface it where users need it most - Link to content anywhere - SharePoint, Google Drive, LMS, and more - Capture feedback and improve support in the flow of work - Keep distributed teams aligned with targeted alerts - Built-in analytics show what’s working and where users struggle - Works across Lightning, Classic, Console, Mobile & Experience Cloud - no browser extensions needed USER ADOPTION | ENABLEMENT | CHANGE MANAGEMENT | ONBOARDING | PROCESS COMPLIANCE

Need help?

Unaric

London

Support services vary by Edition - https://www.improvedapps.com/pricing-and-support/

Support PhoneUK +44 1276 804 800 / US +1 844 314 9796
Other ResourcesEmailTerms & Conditions