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eGain for Salesforce

By eGain Corporation

Delivers trusted answers and personalized guidance to agents

$249 USD/company/month

Pricing Details

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Business Need: Customer Service
Agent Productivity
Field Service

Requires: Sales Cloud
Service Cloud

Compatible With: Service Cloud

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eGain for Salesforce embeds eGain’s AI and knowledge-powered process guidance and digital customer engagement capabilities within Salesforce desktop, enabling wow CX and business benefits: Up to 37% FCR improvement & 50% reduction in agent training time.