Upland InGenius: CTI for Contact Centers | Click-to-Dial, Screen Pop, Call Logs - Upland InGenius

Upland InGenius: CTI for Contact Centers | Click-to-Dial, Screen Pop, Call Logs

Integrate your phone system into Salesforce for more productivity and a better customer experience

InGenius Connector Enterprise brings call controls and information into Salesforce

CTI features like call log and call result templates reduce time spent on after call work (ACW)

InGenius supports Omni-Channel, changing agent status to Not Ready when a call is answered

Visualize and analyze call data with reports created right in Salesforce

Create custom Salesforce dashboards from call data for an overview of teams and individuals

InGenius sits right in the Salesforce window, with the option to minimize or pop out the UI

InGenius is 100% focused on providing the best CTI experience to our customers

Firma Foreign Exchange implemented a gamification system in Salesforce for their sales team

United Wholesale Mortgage has seen a 23% increase in Net Promoter Score - in just 2 years

To learn more, click the Watch Demo button

$32 USD per user per month Deployment support included.

Discounts available for nonprofits

Rating

(48)

Listed On

2/14/2013

Latest Release

5/17/2018