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Contact Center Integration with Picasso | Open CTI | Call Center | Omni-Channel

By AMC Technology, LLC
Contact Center Integration with Picasso | Open CTI | Call Center | Omni-Channel
Advanced Features
Happy to be Providing CTI Integration to Contact Center for 23+ years
Advanced Features: Intelligent Call Routing & Screen Pop
Advanced Features: Click-to-Dial & Contextual Call Controls
Advanced Features - Agent Analytics and Screen Transfer
Advanced Features - Auto Call/Activity Logging and Omni-Channel/Omni-Channel Supervisor
Agent View
Fun Facts About Us
Our Salesforce Partnership Highlights
Why AMC Technology?
Supported Salesforce Solutions
Watch a Demo Video

$40 USD per user per month Picasso is available on a per user per month basis and priced based on total number of agents. Please contact AMC for specific pricing. AMC participates in the 1% Pledge Program with free and heavily discounted licenses to non-profit organizations.

Discounts available for nonprofits

Rating

(14)

Listed On

10/21/2013

Latest Release

11/14/2018

CATEGORIES

Telephony
Improve Contact Center Operations and Metrics

Picasso improves the agent experience for your contact center with improved UX and tight Salesforce integration####CTI | Call Routing | Screen pop | Click-to-Dial | Omni-Channel | Agent Analytics | Screen Transfer | Activity Logging | Blended Agents

$40 USD per user per month Picasso is available on a per user per month basis and priced based on total number of agents. Please contact AMC for specific pricing. AMC participates in the 1% Pledge Program with free and heavily discounted licenses to non-profit organizations.

Discounts available for nonprofits