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AMC's DaVinci: Open CTI & Omni-Channel for Call Centers- Hybrid, Cloud & On-Prem

$30 USD per user per month DaVinci is available on a per user per month basis and priced based on total number of agents. Please contact AMC for specific pricing. AMC participates in the 1% Pledge Program with free and heavily discounted licenses to non-profit organizations.

Discounts available for nonprofits

Rating

(14)

Listed On

10/21/2013

Latest Release

11/14/2018

CATEGORIES

Telephony
Salesforce telephony integration w/ CTI amplifies the power of call centers

CTI enhances agents' experience & efficiency of contact centers with dynamic UX & Open CTI integration with features like screen pop, click-to-dial, call routing, omni-channel, agent analytics, screen transfer, activity logging, blended agents & more

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