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Nonprofits 101
Salesforce Help Knowledge-base for Nonprofit and Educational Organizations
- Industries
- Nonprofits
- Business Need
- Collaboration
Salesforce 101 for Nonprofits - This resource is for nonprofit users and potential users of Salesforce. It is provided and maintained by Cloud for Good.

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Showing 10 of 13 Reviews
Thank you Cloud4Good!
Nonprofit 101 distills the dizzying amount of online documentation, YouTube tutorials, and other available resources into an easier to understand and follow "User's Manual". It will be mandatory reading for our 4 users.
Water for Good
Thankful for all the great help and information as we begin our Salesforce integration.
Great Resource
Helpful Links & documentation to get up and running with Non profits here on Salesforce.com.
Cathy Leonard
01/26/2017
Tal, is this manual available for download.I was only able to see it online.
So glad this resource is available.
This is such a welcome tool for learning SF.
Great resource
This is a great resource for getting acquainted with Salesforce. Overviews are easy to find and understand. As an administrator I recommend this to help with training those new to Salesforce. Thanks so much!
Easy to Use
There's so much functionality with Salesforce, and this guide helps you to get started and then troubleshoot.
The Nonprofit 101 resources are second to none
Thank you so much for the effort and support devoted to the mission of non-profits. I really appreciate the Nonprofit 101 updates. There's always something interesting to learn
Great training tool and accessible resource!
Thank you for sharing this with the community. The user manual will be a great resource for those new to Salesforce and for the administrators in charge of training.
A fantastic resource for all Salesforce.com NFPs
I think no matter your starting point, this is a great resource for Salesforce.com NFPs. Good depth of knowledge. Great use of screenprints to do step-by-step instructions. And also great links to webinars and other resource. Good idea to have it as a Tab, I can see it would be v useful (if I was being fussy I would say I would like to have it as a separate file, but that is personal preference, and not to take anything away from a true 5 star rating App!). Thanks guys, I will pass this on!!
Perfect training resource
Thanks Tal for providing this excellent documentation. It will definitely help everyone to get fast understanding of the Nonprofit specifics.
Thank you for the kind comment Dennis - we're pleased that it was helpful.