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Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce

By Vicasso

Native surveys. Real Salesforce data. Higher response rates.

Starting at $2,500   USD/orgs with up to 100 Salesforce users/year

Discounts available for nonprofits

Try It
Industries
Horizontal Product
Business Need
Customer Service
Surveys
Ratings & Reviews
Requires
None
Compatible With
Sales Cloud
Service Cloud
Government Cloud

Capture voice of customer feedback directly in Salesforce, no integration required. Send post-case surveys, measure NPS and CSAT, and automate follow-ups with data that never leaves your org.

  • Turn Rants into Raves: Simple Survey for Salesforce by Vicasso

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Government Cloud
Salesforce Editions
Enterprise
Unlimited
Developer
Additional Requirements
Simple Survey requires Force.com Sites, only available with Enterprise, Unlimited, Developer, and Performance editions.

App Details

Version
Simple Survey/5.42 (July 9, 2026) 5.42.0
Listed On
08/21/2013
Latest Release
07/09/2026
Supported Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Native App
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 11
Custom Tabs: 4
Custom Apps: 2
Lightning Components
Global: 4
App Builder: 0
Community Builder: 0
Languages
Arabic
Dutch
English
Finnish
French
German
Danish
Italian
Japanese
Korean
Portuguese
Russian
Simplified Chinese
Spanish
Swedish
Thai
Traditional Chinese

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
3.66.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
08/16/2021

Additional Details

WHY GO NATIVE - No integration required - Prioritize Data Security: Applications outside of Salesforce increase the risk of data breach & complicate compliance - Accurate & Real-Time Data: Create a 360° view of your customer - Enable automation using the platform you already know CREATE SURVEYS - Embeddable survey builder for digital experiences - Fully customize with logos, colors, and branding - Easy code-free interface drives user adoption AUTOMATE & SEND - Use out-of-the-box or create custom automation to send surveys after case closure, project milestone, or follow-ups - Detect previously-surveyed customers to avoid survey fatigue IMPROVE RESPONSE RATES - Increase responses received with easy 1-click/touch email - Capture partial responses, capture answers in progress, collect data from abandoned surveys MEASURE & FOLLOW UP - Analyze responses & identify trends by using Survey Insights - Packaged reports & dashboards measure Response Rates, Average Scores, NPS, and Leader/Slacker boards - Automate reminders & follow-up activities from received feedback

Need help?

Vicasso

Hamilton, NJ, United States

For details on customer support provided by Vicasso, visit: https://support.vicasso.com

Support Phone+1 609.570.7200
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