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Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
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Consilium UniAgent™ AIPro CTI connector for Cisco, Genesys & AWS Contact Center
SalesforceLightning,Omnichannel,SocialMedia,Email,Chat,SSO,VoiceRecording
- Industries
- Financial ServicesGovernmentHealthcare & Life Sciences
- Business Need
- Customer ServiceTelephony
- Requires
- Sales CloudService CloudMarketing Cloud Engagement
- Compatible With
- Sales CloudService CloudHealth Cloud
UniAgent™ AIPro with advance features like, digital interactions, Transcript posting to CRM, Social media integration, Supervisor features(Silent Monitoring, Barge-in, etc.), Full telephony functions, Click to call, Omnichannel, CRM screen pop.

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