Consilium Intelligent Agent Workspace & Deep CRM Integration
Salesforce,Omnichannel,Copilot,AI Agent Assistance,Intelligent Screen Pop
Additional Requirements
Cisco Unified Contact Center Express(UCCX)up to version 15.x Cisco Contact Center Enterprise(PCCE/UCCE)up to 15.x Cisco WebEx Contact Center (WxCC),Cisco WebEx Contact Center Enterprise(WxCCE), Genesys Cloud and AWS