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Kofana Digital Salesforce Türkiye, Sales, Ecommerce, Service and Marketing
Turkey's first Salesforce Partner Kofana Digital - B2B+B2C
- Industry Competencies
- Agriculture and MiningAutomotiveConsumer GoodsRetailTravel, Transportation and Hospitality
- Product Competencies
- Agentforce MarketingAgentforce SalesAgentforce ServiceAnalyticsPlatform
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 34
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 146
Development, Customization & Integration for Salesforce 300+ Projects 25+ Countries 50+ Consultants 170+ Salesforce Certificates 3000+ Trailhead Badges
Description
Welcome to Kofana Digital, your trusted Salesforce Partner since 2012. We're dedicated to realizing your customer-centric vision through tailored end-to-end solutions. Specializing in Salesforce products like Sales Cloud, Service Cloud, Marketing Cloud, Mulesoft, and Slack, our certified consultants unlock the full potential of these tools for you. From Consulting & Assessment to Maintenance & Support, we offer comprehensive services to align your organization with your goals. At Kofana, we craft custom CRM strategies, integrating existing technologies seamlessly into your new system for a smooth transition and minimal disruption. See our success story with global brands like Getir, Borusan Automotive, QNB Efinans, Mars Logistics, Siemens, Akkim and more.
Highlights
B2B + B2C Expertise Sales Cloud Service Cloud Customer 360: AppBuilder, Mobile, Platform, Process Automation Managed Services: Administration, Analytical, Release, Change Marketing Cloud: Engagement, Cross Channel Experience Cloud Slack, Tableau, Mulesoft
Industry Expertise Automotive, Transportation, Logistics, Supply Chain, Manufacturing, Hospitality, Consumer Goods, High Tech, Healthcare & Life Sciences, Retail, Financial, Chemicals
Services Agentforce, AI Integration, Consulting & Assessment, Application & Architecture Design, Development & Testing, DevOps & Automation, Data Migration, Integration, Maintenance & Support Services, Salesforce Adoption & Implementation
Provider Details
Since our establishment in 2012, we have been analyzing the needs of our customers and transforming them in the areas of need with solutions focused on their success, our in-depth consultancy competence, and our ongoing services both at the project stage and after. As Kofana, we will be with you throughout all the process from creating a CRM strategy for the needs of your organization to realizing the related Salesforce.com solution. We know that CRM is a concept that goes far beyond only providing customer satisfaction, a new sales automation system or call center service. To turn you into a “Company of Customers”, we review your working methods and current working system together, and plan and manage the effects of your efforts towards being a Customer-Oriented Company on employees, processes and technologies you use and the transformation required together. Our Managed Services provide remote services following project completion in order to maintain the system lifecycle and ensure ongoing client success. Our expert staff deliver support through ITIL processes and ISO 27001 security certification, and are dedicated to meeting demand, response and resolution.
Geographic Focus
Germany • Jordan • Kuwait • Netherlands • Saudi Arabia • South Africa • Türkiye • United Kingdom
Languages
English • German • Spanish