Predictive Response -- CampaignFlow: Automate Campaign Management

Amazing customer service

We have been using predictive response for four years now and they have been an excellent partner for our needs. When we have questions regarding their products they have always been available to assist even when it is 8pm on a Friday night. Predictive Response is not just a product but a partner. Highly recommend this product and company.

Finally - affordable automated emails!

Predictive Response have really filled a niche by providing a product that can automate emails from Salesforce for a fraction of the price of other marketing app companies, and it's fully native within Salesforce. Now we can have leads and contacts automatically added to a campaign when they meet a criteria, and InstantSend sends them an email. What's more, the support we have received from this company is excellent.

Incredibly useful

I work with a nonprofit news organization that needs to appeal to readers to become members of the organization. We've had a marketing strategy for well over a year that we've had trouble executing on, because we haven't had campaign flow. Now that we have PR + Campaign Flow, we can fully execute on that marketing plan, which is critical to the organization's future. Campaign flow has allowed us to set up automated email campaigns that we only have to think about once a year. While some cheaper tools can do this, our experience is that it just doesn't happen. Targeting the email properly requires constant intervention from staff, and when people get busy, it falls off the radar. By automating it, we're ensuring that all the appeals go out, to the right people, at the right time. Also, PR support is terrific. Their staff is knowledgeable and responsive.

A big time saver

Works really well for automatically populating Contacts and Leads into the appropriate Salesforce Campaigns based on specified Rules/criteria, which can also include data in custom fields. Has saved our organization a lot of time and manual effort.

Truly a great product

Makes donor/customer engagement automated and easy. Great for marketing campaigns, RSVPS, etc. I have been waiting for this. I use ExactTarget for mailings and the one problem is that when you send email out from Salesforce, the donor profile & preference information does not get transferred over. By using Campaign Flow, I am able to use ExactTarget to format my email, use salesforce to send my email and use campaign flow inside salesforce as the tool that automatically updates a campaign member's status based on a value on a contact or lead page...Truly a dream come true.