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CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics

By CloudCall

Smarter calling. Seamless syncing. Real results.

Starting at $15   USD/user/month
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Industries
Communications
Healthcare & Life Sciences
Professional Services
Business Need
Sales
Customer Service
Telephony
Requires
Sales Cloud
Compatible With
Sales Cloud

CloudCall o1 is an enterprise-grade Unified Communications solution designed for Salesforce. It delivers a seamless, consistent user experience across desktop, mobile, and web platforms, unifying your communication tools into one powerful solution.

  • A Day in the life of a Business Owner

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Salesforce Editions
Enterprise
Unlimited
Additional Requirements
Automated Call Notes: Automatically log call details in to Salesforce. CloudCall Mobile App: Access full desktop functionality on your phone for seamless Salesforce recordkeeping. Data Sync & Security: Ensure all data aligns seamlessly into your CRM.

App Details

Version
CloudCall for Salesforce/6.4.2 6.4.2
Listed On
07/19/2013
Latest Release
11/09/2023
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Managed Package
Salesforce Mobile
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 23
Custom Tabs: 7
Custom Apps: 2
Lightning Components
Global: 6
App Builder: 3
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
5.9.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
07/12/2013

Additional Details

Seamless Salesforce Integration Ditch manual entry. CloudCall o1 connects your phone system to Salesforce, logging calls, syncing notes, and capturing key data — so your team can focus on relationships, not admin. Unmatched Call Quality Built on a hyperscale cloud network for enterprise-grade uptime and performance. Experience consistently clear calls with zero disruption — no matter your size or scale. Work Anywhere CloudCall’s mobile app keeps CRM records accurate and complete on the go — reducing admin work and boosting visibility. Key Features: >> AI Call Summaries: Accurate, actionable recaps in CloudCall Workspace. CRM sync coming soon. >> Power Dialer + VM Drop: High-efficiency outbound calling with pre-recorded voicemails. >> Screen Pop: Auto-launches the right record at the moment of the call. >> Call Logging: Auto-capture call and SMS activity and notes inside Salesforce. >> Mobile App: Log calls and stay CRM-compliant anywhere. >> Secure Data Sync: Encrypted, real-time updates across all devices. Request a Demo here to see it in action! https://cloudcall.com/book-a-demo/

Need help?

CloudCall

US & UK

The Support team are here to answer any questions you may have regarding CloudCall. Whether your question is about the Salesforce application or help with the CloudCall Portal, our support team is here to help.

Support PhoneUS Support: +1 617 982 1600 opt 2/ UK Support: +44 116 424 4000 opt 2
Other ResourcesEmailTerms & Conditions