TTEC Digital: The CX Experts
Optimizing Your AI-Powered, Customer Journey
Competencies show a consultant's experience delivering industry and Salesforce product solutions. See Tiering and Competencies.
| Product | Competency Level | Eligible Projects | Average CSAT | Certifications |
|---|---|---|---|---|
| Agentforce | Competency Level | Eligible Projects- | Average CSAT- | Certifications |
| Agentforce Marketing | Competency Level | Eligible Projects- | Average CSAT- | Certifications |
| Agentforce Sales | Competency Level | Eligible Projects- | Average CSAT- | Certifications |
| Agentforce Service | Competency Level | Eligible Projects- | Average CSAT- | Certifications |
| Data 360 | Competency Level | Eligible Projects- | Average CSAT- | Certifications |
| Platform | Competency Level | Eligible Projects- | Average CSAT- | Certifications |