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NiCE Salesforce Agent - CTI / IVR / ACD / Dialer / Contact Center

By NICE CXone

NICE CXone Salesforce Agent —Personalized Customer Experience

$20   USD/user/month

Discounts available for nonprofits

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Industries
Financial Services
Government
Healthcare & Life Sciences
Business Need
Telephony
Requires
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Compatible With
Health Cloud
Government Cloud

Salesforce Agent provides a call center solution in the cloud unifying the agent experience within Sales/Service Cloud. Increase agent efficiency, while improving customer experience with the CTI leader.

  • CXone Agent for Salesforce in Action

  • Mitchell saves 2-3 minutes per call, improved CSAT score by 10%, easy to implement and intuitive

  • Swisslog Healthcare Reduces Wait Time by 30% with inContact Agent for Salesforce

  • CXone

  • NICE CXone Agent for Salesforce