Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Odaseva: Salesforce Data and Metadata Backup & Recovery
Protect and Secure Your Salesforce Data, trusted by Fortune 500 Companies
- Industries
- Healthcare & Life SciencesFinancial Services
- Business Need
- IT & AdministrationData Backup & StorageAudit & Compliance
- Requires
- None
The largest, most complex Salesforce customers rely on Odaseva to manage their data. Odaseva protects against threats to help ensure business continuity, comply with data regulations, and easily move Salesforce data between orgs and outside systems.
Rating
Reputation
MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
Showing 10 of 97 Reviews
Great Tool - Great Customer Experience
We've had a very positive experience with Odaseva. The platform has proven to be reliable for backup and archiving of our Salesforce environment, and the overall feature set meets our business needs very well. What truly stands out is the Odaseva support team. Every interaction has been professional, knowledgeable, and solution-oriented. The team is highly responsive, works closely with us to understand our requirements, and is always open to discussing improvements and best practices. This level of customer support is one of the biggest strengths of Odaseva. One enhancement that would significantly improve the archiving experience would be the ability to search archived data directly at the object level. Currently, searches can only be performed on job level, which makes it difficult and time-consuming to locate specific archived records or attachments across multiple jobs. Introducing object-level search would greatly improve usability and efficiency for administrators working with archived Salesforce data. Overall, we are very satisfied with both the product and the partnership with the Odaseva team, and we highly recommend it for organizations looking for a robust Salesforce backup and archiving solution.
Great Platform
Odaseva has been a game-changer for our Salesforce operations. As a Salesforce admin, the peace of mind it provides is invaluable. Knowing we have a robust, automated backup system in place is fantastic on its own. The platform makes complex tasks like data archiving and seamless data migrations straightforward, which has significantly improved our org's performance and compliance. While I hope to never need it, having the **one-click data recovery** feature as our safety net is incredibly reassuring. It’s a comprehensive solution that empowers our team to manage data with confidence. Highly recommended for any serious Salesforce team looking to secure and optimize their data.
Fantastic Suport
Support team is always attentive to system performance and responds quickly and effectively to any issues. A truly dependable solution that gives us peace of mind
Fantastic Platform
Business continuity is critical for us at Carmax - we can't risk losing access to our Salesforce data for any period of time. When we sought a Salesforce data protection vendor to solve for this, we looked for a solution that could perform more than just fast and comprehensive backup and restore. We chose Odaseva because of the platform's easy of use and exceptional security, and their team's advanced Salesforce data security expertise and customer support. Now thanks to Odaseva, we can secure our Salesforce data at the highest level with Backup and Restore to proactively prevent data loss, improve system performance through Odaseva Data Archiving, and streamline processes with Odaseva's Sandbox Seeding and Data Masking/Anonymization
Not just a Backup Tool
When we started the Odaseva journey I wasn't expecting the tool to offer such great analytical tools for our Org. The setup process itself was a breeze, everything handled by the Odaseva team. The response to Support Tickets is above par, and then tool itself relieves a lot of stress associated with Data Backup.
Essential
Sky has relied on Odaseva as our Salesforce backup and restore solution for over three years, and it’s been an indispensable part of our data protection plan. Managing a large Salesforce org introduces complexity - Odaseva’s managed backup service has made it simple to protect our LDV orgs. The automation and reliability give us peace of mind, knowing our critical data is always protected and easily restorable if needed. For any company handling large data volumes, Odaseva is a trusted partner we highly recommend.
Efficient Management and Data Protection with Odaseva
Odaseva has been essential for managing multiple Salesforce orgs efficiently, making data protection seamless. As a financial services company, regulatory compliance is important and Odaseva helps us meet these requirements because they are an independent backup provider, can help us meet RPO and RTO standards, and their "No View" data policy gives us confidence in the security of our Salesforce data. We strongly recommend Odaseva.
Essential tool for Salesforce backup/restore
We've been using Odaseva as our Salesforce backup and restore solution, and it's been a straightforward yet vital tool for protecting our data. The automated backups are seamless, giving us confidence that our data is always securely stored without having to manage it manually. Knowing we can restore critical data quickly if needed brings real peace of mind. For any organization that values data integrity and continuity, I highly recommend Odaseva.
Very efficient tool
We've been a customer of Odaseva since 2019 and are very pleased with the company and its platform. Their Managed Backup Services team sets up and monitors our backup plan for us so that our team is confident our Salesforce data is backed up, but without having to dedicate internal resources to it. We receive monthly reports on job completion which is very helpful. Overall we're satisfied with Odaseva and confident that if we ever needed to restore critical Salesforce data, we can achieve this quickly. I recommend Odaseva to any enterprise that needs to protect Salesforce data for business continuity and disaster recovery planning
Outil de backup mais pas seulement
L'application Odaseva a l'avantage d'avoir des outils d'audit qui permettent également d'améliorer la qualité des données de la plateforme. Les équipes commerciales sont à l'écoute et le support clients est très réactif et apporte toujours des explications claires concernant les étapes à suivre. La plateforme de learning est également un réel atout pour prendre en main l'outil.