Comm100 Live Chat for Salesforce

Comm100 Live Chat Visitor List

Salesforce Integration Settings

New Leads or Contacts in Comm100 Live Chat

Attach Transcripts to Lead in Comm100 Live Chat

Edit Customer Information in Comm100 Live Chat

Chat Routing Rules

Create Chat Routing Rules with Salesforce Fields

View Chat History

Visitor View

Chat Button on Website

Comm100 Live Chat Reporting

Free The integration itself is free, but you need to have a license of Comm100 Live Chat. 15 day free trial. Start at $49/user/month 2 months off if paid yearly. 50% discount for Non-Profits http://www.comm100.com/livechat/pricing.aspx

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Listed On

5/14/2015

Turn online chats to Salesforce leads, contacts, or cases

Identify existing contacts and leads in Salesforce; access customer information in Comm100 Live Chat; create or update Salesforce objects in Comm100 Live Chat. ####Comm100’s seamless integration with Salesforce makes unified customer management easier.